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- Tasks: Lead the Sales Support team to enhance service standards and improve workflows.
- Company: Join a tech-savvy company located in beautiful countryside offices with great amenities.
- Benefits: Enjoy free gym membership, ample parking, and scenic woodland walks.
- Why this job: Be a key player in driving efficiency and supporting team development in a dynamic environment.
- Qualifications: Proven leadership experience, analytical skills, and proficiency in Microsoft Office required.
- Other info: Ideal for those passionate about technology and process improvement.
The predicted salary is between 36000 - 60000 £ per year.
We have an excellent opportunity for a dedicated and detail-oriented individual with a passion for technology, identifying and improving processes. Our client is based in lovely countryside offices, offering an on-site gym (with a free membership!), plenty of free onsite parking and woodland walks!
As Team Leader, you will play a crucial role in supporting the day-to-day operations of our sales support. You will work closely with the Operations Manager and Director to ensure smooth and efficient workflow, and uphold the highest standards of professionalism and confidentiality.
Role Objective
Lead the Sales Support team to maintain high service standards, improve workflows, support commercial operations, and implement meaningful process improvements. Serve as the link between support staff and senior leadership.
Key Responsibilities include:
- Supporting and overseeing our internal team processes to ensure optimum performance, identifying both technical and manual process improvements
- Maintaining and increasing business efficiencies companywide
- General support for reporting requirements across the business
- Support staff development and adherence to workplace standards
Candidate Profile
- Proven team leadership in operations, customer service, or finance
- Analytical mindset with strong problem-solving and commercial awareness
- Highly proficient in Microsoft Office (especially Excel)
- Experience implementing process improvements
Team Leader - Sales Support employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Sales Support
✨Tip Number 1
Familiarise yourself with the latest trends in sales support and process improvement. This will not only help you understand the role better but also allow you to discuss relevant ideas during your interview.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your leadership skills and ability to implement process improvements. Being able to articulate these will set you apart during discussions.
✨Tip Number 4
Showcase your proficiency in Microsoft Office, particularly Excel, by discussing any relevant projects or tasks where you've used these skills effectively. This will highlight your technical capabilities to the hiring team.
We think you need these skills to ace Team Leader - Sales Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in team leadership, operations, and customer service. Use specific examples that demonstrate your analytical mindset and problem-solving skills, particularly in relation to process improvements.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology and detail how your previous experiences align with the role's objectives. Mention your familiarity with Microsoft Office, especially Excel, and how you have successfully led teams in the past.
Highlight Relevant Achievements: When detailing your work history, focus on achievements that showcase your ability to improve workflows and maintain high service standards. Quantify your successes where possible, such as percentage increases in efficiency or team performance.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your Leadership Skills
As a Team Leader, it's essential to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your approach to maintaining high service standards and supporting team development.
✨Highlight Your Analytical Mindset
The role requires an analytical mindset, so be ready to discuss specific instances where you've identified process improvements. Use data or metrics to back up your claims, showcasing your problem-solving skills and commercial awareness.
✨Familiarise Yourself with Microsoft Office
Since proficiency in Microsoft Office, especially Excel, is crucial for this position, brush up on your skills. Be prepared to discuss how you've used these tools in previous roles to improve workflows or support reporting requirements.
✨Understand the Company Culture
Research the company’s values and culture, especially their focus on professionalism and confidentiality. During the interview, express how your personal values align with theirs and how you can contribute to maintaining a positive work environment.
