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- Tasks: Join our Architecture team to define and deliver innovative technology roadmaps.
- Company: Hawksworth is a global leader in customer-focused solutions, driving transformation in financial services.
- Benefits: Enjoy a competitive salary, car allowance, bonus, hybrid working, and up to 20% pension.
- Why this job: Shape the future of customer services while collaborating with dynamic engineering teams.
- Qualifications: Degree in IT or equivalent, with experience in solution architecture and customer-centric technologies.
- Other info: Flexible locations: London, Potters Bar, or Bristol; ideal for tech-savvy innovators.
The predicted salary is between 56000 - 84000 £ per year.
Hawksworth are now recruiting for a Solutions Architect on a Permanent basis. This new post is to join an Architecture team and collaborate closely with their Customer-focused Engineering teams. Depending on your level of experience & suitable skills, salary range is £70k - £110k base salary + Car Allowance + Bonus + Up to 20% pension (with 6% employee contribution). There is a great package with this that includes a very good pension, up to 18% bonus, hybrid working which is 1-2 days a week in the office. The location can be London, Potters Bar or Bristol.
The job: We are looking for a Solution Architect to join an Architecture team and collaborate closely with the Customer-Focused Engineering product teams. In this role, you will define and deliver technology roadmaps and solution architectures, driving their successful implementation. This is for customer modernization projects. The ideal candidate will have a recognized background in agile, product-centric technology development and digitally focused solution architecture, with experience in customer-centric functions and a strong understanding of the associated capabilities and applications. Reporting to the Customer Domain Principal Architect, contributing to the architecture practice and supporting the organisation’s customer-focused transformation goals, we are seeking a customer-focused, solutions-driven architect with a proven ability to lead and drive change. You will help them shape the future of their customer services and distribution teams.
Required experience & skills:
- Qualification: Educated to degree level or equivalent experience in I.T.
- TOGAF or BCS Certification (Desirable)
- Solution architecture experience, ideally within a leading financial services organisation.
- Expertise in designing solutions using Salesforce (preferably Financial Services Cloud) with voice enablement through Genesys Cloud.
- Demonstrable experience with a range of customer and financial services technologies (e.g., AS400, IBM iSeries, policy administration systems, payment systems, email/SMS gateways, marketing execution platforms, live Chat, M-Files Document Management, voice channels, and social platforms) and their integration with CRM systems.
- Outstanding communication skills is essential. The ability to communicate with technical and non-technical people at all levels.
If you have the experience and skills above and would like to join a global market leader in its field then please apply now!
Solution Architect - Customer Domian - £80k- £110k +Car Allowance + Bonus + Up to 20% pension ([...] employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solution Architect - Customer Domian - £80k- £110k +Car Allowance + Bonus + Up to 20% pension ([...]
✨Tip Number 1
Familiarise yourself with the latest trends in customer-centric technology and solution architecture. This will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the financial services sector, especially those who work with Salesforce and Genesys Cloud. Attend industry events or webinars to make connections that could lead to referrals.
✨Tip Number 3
Prepare to discuss specific projects where you've successfully implemented technology roadmaps or solution architectures. Be ready to showcase your problem-solving skills and how you've driven change in previous roles.
✨Tip Number 4
Research Hawksworth and their customer-focused transformation goals. Understanding their mission and values will help you tailor your discussions and demonstrate your genuine interest in contributing to their success.
We think you need these skills to ace Solution Architect - Customer Domian - £80k- £110k +Car Allowance + Bonus + Up to 20% pension ([...]
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in solution architecture, particularly within customer-centric roles. Emphasise your expertise with Salesforce and any other technologies mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses how your skills and experiences align with the requirements of the role. Mention your understanding of agile methodologies and your ability to communicate effectively with both technical and non-technical stakeholders.
Showcase Relevant Projects: In your application, include specific examples of past projects where you successfully defined and delivered technology roadmaps or solution architectures. Highlight your contributions to customer modernization projects.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at JR United Kingdom
✨Understand the Role
Make sure you have a clear understanding of what a Solution Architect does, especially in the context of customer-focused engineering. Familiarise yourself with the specific technologies mentioned in the job description, such as Salesforce and Genesys Cloud.
✨Showcase Your Experience
Prepare to discuss your previous experience in solution architecture, particularly within financial services. Be ready to provide examples of how you've successfully implemented technology roadmaps and driven change in customer-centric projects.
✨Communicate Effectively
Since outstanding communication skills are essential for this role, practice explaining complex technical concepts in simple terms. Be prepared to demonstrate your ability to engage with both technical and non-technical stakeholders.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's architecture practice and their customer-focused transformation goals. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
