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For Companies At a Glance
- Tasks: Lead the design and delivery of innovative ServiceNow solutions for clients.
- Company: Alcor Solutions drives digital transformation through ServiceNow, focusing on innovation and customer excellence.
- Benefits: Join a dynamic team with opportunities for continuous learning and professional growth.
- Why this job: Be a trusted advisor, shaping impactful solutions while working in an Agile environment.
- Qualifications: 8+ years IT experience, 5+ years in ServiceNow, and relevant certifications required.
- Other info: This role does not offer visa sponsorship.
The predicted salary is between 48000 - 72000 £ per year.
Alcor Solutions is seeking a highly skilled ServiceNow Architect to lead the design and delivery of innovative solutions across the ServiceNow platform. In this role, you will serve as a trusted advisor to clients, helping them realize business value through the strategic use of ServiceNow. You will provide architectural leadership and technical expertise across the platform, ensuring scalable, secure, and high-performing solutions.
Key Responsibilities
- Act as the Technical Solution Owner for ServiceNow engagements, from presales through delivery.
- Define solution architecture across one or more ServiceNow product lines including ITSM, ITOM, HRSD, CSM, GRC, or SecOps.
- Lead client-facing workshops and working sessions to identify requirements, translate business goals into platform capabilities, and deliver tailored architecture blueprints.
- Guide development teams in Agile/Scrum environments and ensure solution alignment with best practices and platform standards.
- Partner with internal and external stakeholders including Program Directors, Engagement Managers, Product Owners, and COE teams to support enterprise ServiceNow adoption.
- Own and evolve estimation models, technical collateral, and reusable solution assets.
- Serve as a hands-on architect during sprints, contributing to configurations and sharing platform expertise with delivery teams.
- Provide technical leadership in proposal development and participate in orals, solution reviews, and customer roadmap discussions.
- Act as a resident architect for strategic accounts as needed, supporting long-term customer success.
Required Qualifications
- 8+ years of total IT experience with at least 5+ years of deep hands-on ServiceNow experience.
- Proven delivery expertise in at least two or more major ServiceNow product lines (e.g., ITSM, ITOM, HRSD, CSM, GRC, SecOps, SAM).
- Strong architectural understanding of the ServiceNow platform, with ability to lead the end-to-end technical solution lifecycle.
- Experience leading Agile implementations; ideally 3–4 years practicing Scrum in a professional services setting.
- Exceptional communication and stakeholder management skills, with demonstrated ability to advise on technical trade-offs and risks.
- Minimum of two current ServiceNow Certified Implementation Specialist (CIS) certifications and Certified System Administrator (CSA) required.
- Bachelor’s Degree or higher in Computer Science, Information Systems, Engineering, or related field.
Preferred Qualifications
- Experience with large-scale ServiceNow transformations or enterprise platform adoption programs.
- Familiarity with integrations, custom app development, and multi-instance architecture.
- Prior experience serving as a trusted technical advisor in both pre-sales and delivery phases.
At Alcor Solutions, we empower digital transformation through ServiceNow. Join a dynamic, growing team where innovation, continuous learning, and delivering customer excellence are at the core of what we do. This role does not offer visa sponsorship at this time.
ServiceNow Architect employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Architect
✨Tip Number 1
Network with professionals in the ServiceNow community. Attend local meetups or online webinars to connect with current ServiceNow Architects and learn about their experiences. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 2
Showcase your expertise by contributing to ServiceNow forums or writing articles on platforms like LinkedIn. This not only demonstrates your knowledge but also helps you build a personal brand that can attract recruiters looking for skilled ServiceNow Architects.
✨Tip Number 3
Prepare for interviews by familiarising yourself with common architectural challenges faced in ServiceNow implementations. Be ready to discuss how you've tackled similar issues in past roles, as this will highlight your problem-solving skills and experience.
✨Tip Number 4
Stay updated on the latest ServiceNow features and best practices. Follow ServiceNow blogs, attend training sessions, and consider obtaining additional certifications. This shows your commitment to continuous learning and can set you apart from other candidates.
We think you need these skills to ace ServiceNow Architect
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the ServiceNow Architect position. Tailor your application to highlight relevant experience and skills that align with the job description.
Craft a Tailored CV: Your CV should reflect your 8+ years of IT experience and specifically emphasise your hands-on experience with ServiceNow. Include details about your certifications, major projects, and any leadership roles you've held in Agile environments.
Write a Compelling Cover Letter: In your cover letter, express your passion for digital transformation and how your expertise can contribute to Alcor Solutions. Mention specific ServiceNow product lines you have worked with and how you can add value as a trusted advisor.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a role like this.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your ServiceNow Expertise
Make sure to highlight your hands-on experience with ServiceNow, especially in the product lines mentioned in the job description. Be prepared to discuss specific projects where you led the design and delivery of solutions.
✨Demonstrate Agile Leadership
Since the role requires experience in Agile implementations, share examples of how you've successfully led teams in Agile/Scrum environments. Discuss your approach to guiding development teams and ensuring alignment with best practices.
✨Prepare for Technical Discussions
Expect to engage in technical discussions about solution architecture and trade-offs. Brush up on your architectural understanding of the ServiceNow platform and be ready to advise on potential risks and benefits.
✨Engage with Stakeholders
As a ServiceNow Architect, you'll need strong communication skills. Prepare to discuss how you've effectively partnered with various stakeholders in previous roles, and be ready to demonstrate your ability to translate business goals into technical solutions.
