Senior Technical Support Analyst x 2 - Bristol - New (REFBJ21)

Senior Technical Support Analyst x 2 – Bristol – New (REFBJ21) Client: RedRock Resourcing Location: Newport, Wales, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Senior Technical Support Analyst x 2 – Bristol – New (REFBJ21) A high-profile organisation, recognized as a leader in its field, is seeking several Senior Technical Support Analysts due to ongoing growth. Suitable candidates will have: Strong experience in IT support Professional, friendly approach with the ability to perform well under pressure Punctuality, good attention to detail, and excellent written and verbal communication skills Good troubleshooting and problem-solving skills Enthusiasm to learn and develop skills Network and Firewall knowledge and troubleshooting Windows Server administration Knowledge of virtualization software and cloud services (Azure/AWS) is highly beneficial Responsibilities include: Supporting clients and ensuring ticketing processes are followed, keeping clients informed Diagnosing support cases with team assistance Proactive maintenance of client networks using support tools Managing new workstation builds and user setups Engaging in technical projects, client meetings, and onsite work with the team Implementing policies and procedures Training and developing junior team members Excellent benefits package including comprehensive training and development opportunities. #J-18808-Ljbffr