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For Companies At a Glance
- Tasks: Welcome clients, achieve sales goals, and maintain product knowledge.
- Company: Thom Browne is a luxury brand known for modernising the classic suit with innovative designs.
- Benefits: Enjoy competitive pay, employee discounts, and a comprehensive benefits package.
- Why this job: Join a creative team that values collaboration and offers career growth in a luxury retail environment.
- Qualifications: 5 years in luxury retail, excellent English, and strong interpersonal skills required.
- Other info: Must have an EU work permit; diverse and inclusive workplace.
The predicted salary is between 36000 - 60000 £ per year.
ABOUT US
Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence.
THE ROLE:
- Greet and welcome all clients ensuring they are properly advised on the collections.
- Achieve and exceed regular monthly, seasonal, quarterly and annual sales plans.
- Provide best-in-class customer service, building strong client relationships, regularly communicating and providing updates, building a viable, well-organized client network.
- Maintain exceptional product knowledge, brand awareness.
- Support daily shop presentation, VM updates and seasonal merchandising; ensuring merchandise is properly filled and Brand Presentation Guide standards are strictly upheld.
- Maintain keen awareness of product selections, core/seasonal styles, Ecommerce offerings, full-priced merchandise, markdowns best sellers and inventory availability.
- Actively maintain Brand expertise in terms of product, brand history, events and projects, key trends, selling points and featured seasonal products.
- Network and engage as Brand Representative; share information on new collections/initiative with other departments, personal stylists, train and educate other associates about the brand.
- Manage back stock to make sure floor is filled in and stock room is in order; communicate regularly in regards to maintaining stock levels, noting any stock call-outs, selling opportunities based on customer feedback, processing shipment/transfers in a timely manner.
- Support management in overseeing day-to-day operations, opening and closing management, inventory & loss prevention management, and store maintenance.
- Follow procedures and respect standards and code of ethics, including grooming and behaviour.
THE IDEAL CANDIDATE:
- 5 years’ experience in luxury retail or wholesale environment.
- Excellent knowledge of English is mandatory; any other language will be considered a plus.
- Demonstrated proficiency in the areas of client relationship management, product knowledge, selling techniques and effective communication.
- Passionate representative of the Thom Browne world.
- Highly organized, self-motivated with strong interpersonal skills.
- Confident, professional, comfortable working autonomously; strong communication both written and verbal.
WHAT WE OFFER YOU
- Highly competitive pay.
- Comprehensive benefits package and company uniform.
- Employee Discounts.
- Diverse and inclusive working environment.
- Career progression and development programs.
Senior Sales Associate - Harrods employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Associate - Harrods
✨Tip Number 1
Familiarise yourself with Thom Browne's brand ethos and product lines. Understanding their unique approach to tailoring and craftsmanship will help you engage more effectively with clients and demonstrate your passion for the brand.
✨Tip Number 2
Network within the luxury retail sector, especially with individuals who have experience at Thom Browne or similar brands. Building connections can provide valuable insights and potentially lead to referrals that could enhance your application.
✨Tip Number 3
Prepare to showcase your client relationship management skills during interviews. Think of specific examples where you've successfully built and maintained client relationships, as this is crucial for the Senior Sales Associate role.
✨Tip Number 4
Stay updated on current fashion trends and luxury retail news. Being knowledgeable about the industry will not only impress your interviewers but also show that you are genuinely interested in the role and the brand.
We think you need these skills to ace Senior Sales Associate - Harrods
Some tips for your application 🫡
Understand the Brand: Before applying, take time to understand Thom Browne's brand ethos and values. Familiarise yourself with their collections and how they challenge traditional fashion norms. This knowledge will help you tailor your application to reflect your alignment with their vision.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 5 years of experience in luxury retail or wholesale environments. Provide specific examples of how you've successfully managed client relationships and achieved sales targets, as these are key aspects of the role.
Showcase Your Skills: Make sure to highlight your proficiency in client relationship management, product knowledge, and effective communication. Use concrete examples to demonstrate your skills, especially in a luxury retail context, to show that you can provide best-in-class customer service.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your passion for the Thom Browne brand. Discuss why you want to work there and how your values align with theirs. Mention any additional languages you speak, as this could set you apart from other candidates.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your Luxury Retail Experience
Make sure to highlight your 5 years of experience in luxury retail during the interview. Share specific examples of how you've successfully managed client relationships and exceeded sales targets in previous roles.
✨Demonstrate Product Knowledge
Familiarise yourself with Thom Browne's collections, brand history, and key trends. Be prepared to discuss specific products and how they align with the brand's values of craftsmanship and innovation.
✨Exhibit Strong Communication Skills
Since effective communication is crucial for this role, practice articulating your thoughts clearly and confidently. Prepare to discuss how you build relationships with clients and collaborate with team members.
✨Prepare Questions About the Brand
Show your passion for the Thom Browne brand by preparing insightful questions about their collections, future initiatives, and company culture. This demonstrates your genuine interest and enthusiasm for the role.
