Second Line Support Analyst

Job Title: 2nd Line IT Support Advisor We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. Providing a high level of customer service is pivotal to their Managed Services offerings. Therefore, the successful candidate will be a strong communicator via email, phone , and person-centered approach. If you are looking to join a company where you can grow, develop your skills , and build a long-term career , this is the opportunity for you! Responsibilities and Requirements: Experience in a 2nd line support capacity – telephone, email, etc. Knowledge of Active Directory Experience with Exchange Networking skills – DNS, Firewalls, Routers Desired Skills and Certifications: Certifications such as MCITP, CompTIA, Network+ Experience in an MSP environment The company offers a great culture, paired with training and opportunities for progression . #J-18808-Ljbffr