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- Tasks: Lead and coach a dynamic store team to enhance customer experiences.
- Company: Join Capri, a diverse and inclusive retail company committed to excellence.
- Benefits: Enjoy competitive pay, clothing allowance, and a supportive management team.
- Why this job: Be part of a vibrant team in a fast-paced environment with growth opportunities.
- Qualifications: Retail experience, tech-savvy, and a positive, energetic attitude required.
- Other info: EU work permit needed; we celebrate diversity and equal opportunities.
The predicted salary is between 30000 - 42000 £ per year.
The Sales Supervisor role involves leading and coaching the store team to deliver exceptional customer experiences both in-store and virtually. The position requires strong communication skills, a positive team-oriented approach, and the ability to work in a fast-paced retail environment.
Key Responsibilities:
- People: Inspire, lead, and coach the team; support training and onboarding.
- Sales and Service: Lead and motivate team members to prioritize customer experience; manage client communication and database to increase sales; achieve sales targets and KPIs.
- Operations: Ensure loss prevention measures are followed; utilize communication platforms effectively.
Requirements:
- Proven retail experience in a fast-paced environment.
- Technologically proficient, with ability to leverage technology to enhance sales and customer experience.
- Positive attitude, energetic, and optimistic.
- Proficiency in KPIs and Microsoft Office.
Additional Information:
- Supportive management team environment.
- Competitive compensation and clothing allowance.
- EU work permit required.
- Capri values diversity and is committed to creating an inclusive workplace.
- We are an equal opportunity employer.
Sales Supervisor - White City Westfield employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Supervisor - White City Westfield
✨Tip Number 1
Familiarise yourself with the latest retail trends and customer service techniques. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to delivering exceptional customer experiences.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully coached or motivated a team in the past. Be ready to discuss specific situations where your guidance led to improved performance or customer satisfaction.
✨Tip Number 3
Brush up on your understanding of KPIs and how they relate to sales performance. Being able to discuss how you've met or exceeded KPIs in previous roles will highlight your results-driven approach and align with the expectations for this position.
✨Tip Number 4
Prepare to discuss how you leverage technology in a retail environment. Whether it's using communication platforms or sales databases, being able to articulate your tech-savviness will show that you're ready to enhance the customer experience effectively.
We think you need these skills to ace Sales Supervisor - White City Westfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience, particularly in fast-paced environments. Emphasise any leadership roles or coaching experiences you've had, as these are crucial for the Sales Supervisor position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and your ability to inspire a team. Mention specific examples of how you've successfully led teams or improved sales in previous roles.
Showcase Your Communication Skills: Since strong communication is key for this role, ensure that your application reflects your ability to communicate effectively. Use clear and concise language, and consider including examples of how you've managed client communications in the past.
Highlight Technological Proficiency: Given the emphasis on leveraging technology to enhance sales, mention any relevant software or tools you are proficient in, especially Microsoft Office. If you have experience with retail management systems or customer databases, be sure to include that too.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your Leadership Skills
As a Sales Supervisor, you'll need to inspire and lead your team. Be prepared to share examples of how you've successfully coached or motivated others in previous roles. Highlight your ability to create a positive team environment.
✨Demonstrate Customer-Centric Thinking
This role focuses heavily on delivering exceptional customer experiences. Think of specific instances where you prioritised customer satisfaction and how it positively impacted sales. This will show your understanding of the importance of customer service.
✨Familiarise Yourself with KPIs
Understanding key performance indicators is crucial for this position. Brush up on relevant KPIs related to sales and customer service, and be ready to discuss how you've met or exceeded these metrics in past roles.
✨Emphasise Your Tech Savviness
Since the role requires leveraging technology to enhance sales, be prepared to discuss your experience with retail technology and communication platforms. Mention any tools you've used that improved efficiency or customer engagement.
