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- Tasks: Lead multiple retail teams, ensuring operational excellence and financial performance.
- Company: Join a dynamic company focused on convenience retail and team development.
- Benefits: Enjoy a competitive salary, bonuses, company vehicle, and employee discounts.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in multi-site retail management and strong people management skills required.
- Other info: Field-based role with regular travel; HR experience is a plus.
The predicted salary is between 36000 - 60000 £ per year.
Are you truly ready to lead and inspire multiple store teams in a fast-paced, ever-changing retail environment? Can you confidently take full ownership of financial performance while ensuring every store meets the highest standards of safety and service? Do you have the resilience, drive, and leadership to make a real impact from day one? We are seeking a dynamic and experienced Retail Operations Manager to oversee the day-to-day performance of multiple convenience retail sites. This is a field-based role requiring a hands-on leader with a passion for retail excellence, team development, and operational efficiency. You’ll thrive in a demanding, fast-paced environment, where no two days are the same — driving commercial performance, leading high-performing teams, and ensuring the highest operational and safety standards across your area.
Key Responsibilities:
- Lead and support a portfolio of convenience retail sites to deliver operational excellence.
- Coach, mentor, and develop Store Managers to achieve KPIs and growth targets.
- Take full ownership of store P&L, budgets, and financial reporting, ensuring profitability across the area.
- Monitor compliance with food safety, health & safety regulations, and licensing requirements.
- Conduct regular site visits and audits to ensure consistent standards across all stores.
- Support the rollout of new initiatives, promotional activity, and operational changes.
- Provide guidance on HR-related issues including performance management, recruitment, and employee relations.
- Collaborate with cross-functional teams including HR, finance, and marketing to deliver strategic objectives.
What we are looking for?
- Proven multi-site retail management experience, ideally within convenience or food retail.
- Strong understanding of food safety, health & safety, and compliance regulations.
- Demonstrated ability to manage store-level P&Ls and budgets effectively.
- Field-based management experience with the ability to travel regularly.
- Confident and effective leader with excellent people management skills.
- HR experience is highly desirable (e.g., recruitment, disciplinary, absence management).
- Results-driven, commercially astute, and highly organized.
What We Offer
- A fast-paced and supportive working environment.
- Competitive salary and performance-based bonuses.
- Company vehicle, laptop and phone.
- Employee discount and other benefits.
For more information, please contact Alice Redmond today.
Retail Operations Manager employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Operations Manager
✨Tip Number 1
Familiarise yourself with the latest trends in retail operations, especially within convenience and food sectors. This knowledge will not only help you during interviews but also demonstrate your passion for the industry.
✨Tip Number 2
Network with current or former Retail Operations Managers to gain insights into their experiences and challenges. This can provide you with valuable information that you can use to tailor your approach when applying.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed P&Ls and improved operational efficiency in previous roles. Real-life stories can make a strong impression and showcase your capabilities.
✨Tip Number 4
Demonstrate your leadership skills by sharing instances where you've coached or developed team members. Highlighting your ability to inspire and lead will resonate well with the hiring team.
We think you need these skills to ace Retail Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your multi-site retail management experience and any specific achievements in convenience or food retail. Use metrics to demonstrate your impact on financial performance and team development.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail excellence and leadership. Mention specific examples of how you've successfully managed P&Ls, coached teams, and ensured compliance with safety regulations.
Highlight Relevant Skills: Emphasise your understanding of food safety and health regulations, as well as your HR experience. Make it clear how these skills will help you lead and inspire store teams effectively.
Showcase Your Leadership Style: Describe your leadership approach in your application. Provide examples of how you've motivated teams, driven commercial performance, and implemented operational changes in previous roles.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your Leadership Skills
As a Retail Operations Manager, you'll need to demonstrate your ability to lead and inspire teams. Prepare examples of how you've successfully managed and developed store managers in the past, focusing on specific KPIs and growth targets.
✨Understand Financial Performance
Be ready to discuss your experience with P&L management and budgeting. Highlight any achievements where you improved profitability or managed financial reporting effectively, as this is crucial for the role.
✨Emphasise Compliance Knowledge
Since the role involves ensuring compliance with food safety and health regulations, brush up on relevant laws and standards. Be prepared to discuss how you've maintained compliance in previous roles and the importance of these regulations in retail.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about challenges you've faced in multi-site management and how you overcame them, particularly in fast-paced environments.
