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- Tasks: Support residential products through maintenance, repairs, and upgrades in the Manchester area.
- Company: Join Mitsubishi Electric, a leader in innovative electric and electronic solutions for a sustainable future.
- Benefits: Enjoy 25 days annual leave, flexible working options, private medical insurance, and more perks.
- Why this job: Be part of a company making a difference while developing your skills in a supportive environment.
- Qualifications: NVQ Level 2 or 3 in Domestic Heating & Plumbing or relevant heating industry experience required.
- Other info: Opportunities for growth and a vibrant workplace culture focused on equality and diversity.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Are you looking to build a career within a Global Company with opportunities for growth and development? Do you want to join a company that is making a difference?
Office Location: Field based role around the Manchester Area
About Us: We, the Mitsubishi Electric Group, will contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity, as a leader in the manufacture and sales of electric and electronic equipment used in Energy and Electric Systems, Industrial Automation, Information and Communication Systems, Electronic Devices, and Home Appliances.
Role Summary: The Residential Site Service Engineer carries out the tasks related to supporting the Mitsubishi Electric range of residential products and solutions. The main focus of the role will be on planned preventative maintenance and fault finding and repair works. Additional areas will include:
- Warranty works
- Unit replacements & system upgrades
- Emergency call outs
Qualifications:
- NVQ Level 2 or 3 in Domestic Heating & Plumbing (6189) or demonstrable heating industry experience
- Good knowledge of the U.K. heating industry
- Good knowledge of U.K. building and water regulations
- G3 Domestic Unvented Hot Water qualification
- Electrical qualifications – (Part P or Equivalent)
Skills/Responsibilities: To be successful in this role you will need to:
- Perform all activities in-line with high customer service centricity, department standards and company principles.
- Achieve high levels of maintenance, repair and system upgrade standards.
- Provide clear problem solving and remedial works suggestions with effective and clear conclusions and recommendations.
- Wherever possible, carry out a “first time fix”.
- Produce concise, well-written technical reports that are submitted on time and in full.
- Achieve high levels of H&S compliance in line with company and industry requirements.
- Effectively problem solve on the customer’s behalf.
- Proactively maintain a high level of product knowledge on all aspects of the LES Residential product range.
In return for your commitment, we will offer you some fantastic benefits:
- Generous annual leave allowance: 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year.
- Flexible Working: We offer a range of flexible working options that include working from home or hybrid working.
- Pension
- Life Assurance
- Private Medical, Dental Insurance and a Cash Plan Scheme: Single cover funded by Mitsubishi.
- Access to Mitsubishi’s very own discount platform
- Colleague Referral Scheme
- Holiday Buy
- Long Service Awards
- Cycle to Work Scheme
- Sports & Social Club: Recent events such as theatre trips, Ascot, Paintball, The Darts.
- Employee Assistance Programme: Including additional services Eldercare & Best Doctors.
Equality and Diversity: As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development.
Residential Site Services Engineer employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Site Services Engineer
✨Tip Number 1
Familiarise yourself with Mitsubishi Electric's product range and services. Understanding their residential products will not only help you during interviews but also demonstrate your genuine interest in the company and its offerings.
✨Tip Number 2
Network with professionals in the heating and plumbing industry, especially those who have experience with Mitsubishi Electric products. Engaging with industry peers can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Stay updated on the latest regulations and standards in the UK heating industry. Being knowledgeable about G3 Domestic Unvented Hot Water qualifications and other relevant certifications will set you apart from other candidates.
✨Tip Number 4
Prepare for potential technical assessments by practising common fault-finding scenarios related to residential heating systems. Demonstrating your problem-solving skills in real-time can significantly boost your chances of landing the job.
We think you need these skills to ace Residential Site Services Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Residential Site Services Engineer position. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Qualifications: Make sure to emphasise your NVQ Level 2 or 3 in Domestic Heating & Plumbing, along with any electrical qualifications you possess. Clearly state how your qualifications align with the requirements of the role.
Showcase Problem-Solving Skills: In your application, provide examples of how you've effectively solved problems in previous roles. Mention specific instances where you achieved a 'first time fix' or produced clear technical reports.
Express Enthusiasm for the Company: Convey your interest in Mitsubishi Electric Group and their commitment to innovation and sustainability. Explain why you want to be part of a company that makes a difference and how you can contribute to their goals.
How to prepare for a job interview at JR United Kingdom
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of domestic heating and plumbing, as well as the U.K. building and water regulations. Be prepared to discuss your qualifications and any relevant experience in detail, especially your NVQ Level 2 or 3.
✨Showcase Your Problem-Solving Skills
During the interview, highlight your ability to effectively problem-solve on behalf of customers. Share specific examples of how you've successfully handled maintenance or repair issues in the past, focusing on your approach to achieving a 'first time fix'.
✨Demonstrate Customer Service Focus
Since this role emphasises high customer service standards, be ready to discuss how you prioritise customer satisfaction in your work. Provide examples of how you've gone above and beyond to meet client needs or resolve issues.
✨Prepare for Technical Reporting
The role requires producing concise technical reports, so be prepared to talk about your writing skills. You might even want to bring a sample report if you have one, showcasing your ability to communicate technical information clearly and effectively.
