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For Companies At a Glance
- Tasks: Book and manage accommodation for high net worth clients in a dynamic environment.
- Company: Join a market leader known for exceptional customer service in the travel industry.
- Benefits: Enjoy a supportive team atmosphere and flexible working hours, Monday to Friday.
- Why this job: Perfect for travel enthusiasts who thrive in a fast-paced, rewarding role.
- Qualifications: Experience in travel booking, excellent communication skills, and a keen eye for detail required.
- Other info: This is a permanent, office-based role located in North West London.
The predicted salary is between 30000 - 42000 £ per year.
This is an exciting opportunity for an experienced Reservations Agent to join a dynamic business within a niche market, which provides accommodation for high net worth individuals. The business has been built on reputation, ethos and a passion for delivering an exceptionally high level of customer service; they are truly market leaders within their specialist field.
What will I be doing?
Whilst the core part of this role is booking accommodation, it offers a great deal of variety and no two days are the same. Whether you are arranging hotels, bespoke accommodation, or managing existing bookings, you’ll need to be resourceful, have the ability to multi-task and must be able to react quickly and effectively and meet demanding and often changing deadlines. The position is challenging as well as fun and requires a self-motivated and ambitious individual with a desire to succeed.
What experience do I need?
- Experience within the travel industry is essential, ideally with experience of researching and securing accommodation for business and leisure trips
- Excellent at building relationships and rapport
- A problem solver with the ability to follow through tasks and responsibilities to ensure positive outcomes
- Great communication skills and an excellent telephone manner
- Excellent eye for detail and accuracy
- A team player who can engage effectively across all levels of a business
- Highly motivated and well-organised
- Good knowledge of Microsoft Office, particularly Excel
What else do I need to know?
This role is part of a dynamic and supportive team and requires a high degree of flexibility and an ability to deal with change, growth and pressurised deadlines. It is the ideal opportunity for someone who is passionate about travel, and who always strives to deliver the best possible service to customers and clients. The role is based in North West London on a permanent basis and is fully office based. The hours are Monday - Friday on a shift basis between 9am and 6.30pm.
Reservations Specialist employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Specialist
✨Tip Number 1
Familiarise yourself with the luxury travel market. Understanding the specific needs and preferences of high net worth individuals will give you an edge in conversations and interviews, showcasing your commitment to providing exceptional service.
✨Tip Number 2
Network within the travel industry. Attend events or join online forums where you can connect with professionals who have experience in reservations or luxury travel. Building relationships can lead to valuable insights and potential referrals.
✨Tip Number 3
Brush up on your problem-solving skills. Prepare examples of how you've successfully handled challenging situations in previous roles, especially those that required quick thinking and adaptability, as these are crucial for a Reservations Specialist.
✨Tip Number 4
Demonstrate your attention to detail during any interactions. Whether it's through your communication style or how you follow up on queries, showing that you can manage details meticulously will resonate well with the hiring team.
We think you need these skills to ace Reservations Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the travel industry, particularly any roles that involved booking accommodation or managing client relationships. Use specific examples to demonstrate your problem-solving skills and attention to detail.
Craft a Compelling Cover Letter: In your cover letter, express your passion for travel and customer service. Mention how your skills align with the requirements of the Reservations Specialist role, and provide examples of how you've successfully managed bookings or dealt with challenging situations in the past.
Highlight Relevant Skills: Emphasise your proficiency in Microsoft Office, especially Excel, as well as your ability to multi-task and work under pressure. These skills are crucial for the role, so make sure they stand out in your application.
Showcase Your Communication Skills: Since excellent communication is key for this position, consider including a brief section in your CV or cover letter that illustrates your strong telephone manner and ability to build rapport with clients. This could be a specific example of a successful interaction you've had in a previous role.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your Travel Industry Experience
Make sure to highlight your previous experience in the travel industry during the interview. Discuss specific examples of how you've successfully arranged accommodation for both business and leisure trips, as this will demonstrate your understanding of the role.
✨Demonstrate Problem-Solving Skills
Prepare to discuss scenarios where you've had to solve problems quickly and effectively. The interviewer will be looking for your ability to handle unexpected changes and meet tight deadlines, so share relevant experiences that showcase your resourcefulness.
✨Emphasise Communication Skills
Since excellent communication is key in this role, practice articulating your thoughts clearly and confidently. Be ready to explain how you build rapport with clients and colleagues, as well as how you handle difficult conversations or situations.
✨Highlight Attention to Detail
Given the importance of accuracy in booking accommodations, be prepared to discuss how you ensure attention to detail in your work. You might want to mention any tools or methods you use to maintain high standards and avoid errors.
