Regional Workplace Experience Manager

The job description is comprehensive and well-structured, but it could benefit from improved formatting to enhance readability and engagement. Minor adjustments include ensuring consistent use of HTML tags, removing redundant information, and clarifying some sections for better flow.

Below is a refined version with improved formatting:

Regional Workplace Experience Manager, Manchester

Client: ISS Facility Services UK

Location: Manchester, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Details

Job Views: 6

Posted: 12.05.2025

Expiry Date: 26.06.2025

Job Description

The Regional Workplace Experience Manager is a pivotal leadership role responsible for overseeing workplace experience strategies and operations across the London regions for the client contract.

Key Responsibilities

• Develop and implement a strategic vision for workplace experience services across the regions
• Collaborate with the client to understand business objectives and align workplace strategies to support them
• Lead ESG initiatives, ensuring that all workplace practices contribute to sustainability goals and align with WSP’s corporate values
• Lead, mentor, and manage a team of Regional Workplace Experience Managers, fostering a culture of collaboration, excellence, and innovation
• Provide guidance and support to ensure consistent service delivery and adherence to SLAs and KPIs
• Champion professional development and succession planning within the team to build long-term capabilities

Professional and Personal Competencies/Qualifications

• Extensive experience in workplace or facilities management at a senior or regional level
• Proven ability to manage large, geographically dispersed teams and deliver consistent results
• Strong background in client relationship management and stakeholder engagement
• Expertise in ESG practices and a commitment to driving sustainability initiatives
• Proficient in data analysis, reporting, and budget management
• Knowledge of workplace technology platforms and a willingness to embrace innovation

About the Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. We understand every aspect of the user experience, working closely with our customers daily.

Through intelligent solutions, high standards, and caring people, we help our clients achieve their purpose—whether in hospitals, innovative businesses, or airports. We are committed to doing business responsibly and fostering diversity and inclusion. Our passion is people.

We offer a challenging and exciting career in an organization that values development, growth, and making a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be an inclusive employer, welcoming applicants regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sex, sexual orientation, or educational background. Our commitment to diversity makes ISS a more creative, productive, and happy workplace.

If you have further queries about this role, please contact the Resourcing Team by emailing (emailprotected).

#J-18808-Ljbffr