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For Companies At a Glance
- Tasks: Be the friendly face of our community, guiding residents through leasing and ensuring top-notch service.
- Company: Join a leading provider in the Build-to-Rent sector, known for modern homes and vibrant communities.
- Benefits: Enjoy a full-time role with weekends off and opportunities for personal growth.
- Why this job: Make a real impact by fostering relationships and creating welcoming spaces for residents.
- Qualifications: Customer service or sales experience is a must; passion for people is key!
- Other info: Work in a dynamic environment where every day brings new challenges and rewards.
The predicted salary is between 24000 - 36000 £ per year.
My client is a leading provider in the Build-to-Rent sector, offering high-quality, modern homes with exceptional amenities tailored to the needs of our residents. They are committed to providing outstanding service and creating vibrant, welcoming communities.
Key Responsibilities
- Customer Service Excellence: Act as the first point of contact for prospective and current residents, delivering outstanding service across all touchpoints.
- Sales & Leasing: Guide prospective residents through the leasing process, from property tours to contract signings, ensuring occupancy targets are met.
- Resident Engagement: Foster positive relationships with residents, addressing inquiries and resolving issues efficiently.
- Site Management Support: Collaborate with the on-site management team to ensure seamless day-to-day operations.
- Marketing & Outreach: Support marketing efforts, including social media engagement, events, and outreach to attract prospective tenants.
- Administrative Duties: Maintain accurate records in CRM systems and ensure compliance with leasing and regulatory standards.
What We’re Looking For
- Proven experience in customer service and/or sales, ideally within the property, real estate, or hospitality sectors.
- Strong interpersonal and communication skills, with a passion for building relationships.
- Goal-oriented mindset with a track record of achieving sales targets.
- Ability to handle multiple tasks in a fast-paced environment while maintaining attention to detail.
- Familiarity with Build-to-Rent operations or residential leasing is an advantage but not essential.
Receptionist employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the Build-to-Rent sector. Understanding the unique aspects of this market will help you engage more effectively with potential residents and demonstrate your knowledge during interviews.
✨Tip Number 2
Practice your customer service skills. Since you'll be the first point of contact, role-playing different scenarios can help you prepare for various resident inquiries and ensure you provide outstanding service.
✨Tip Number 3
Network within the property and real estate sectors. Attend local events or join online forums to connect with professionals in the industry, which could lead to valuable insights and potential referrals.
✨Tip Number 4
Showcase your sales achievements. Be ready to discuss specific examples of how you've met or exceeded sales targets in previous roles, as this will highlight your goal-oriented mindset to potential employers.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales, particularly in property or hospitality. Use specific examples to demonstrate your skills in building relationships and achieving targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to engage with residents. Mention your familiarity with the Build-to-Rent sector if applicable, and explain why you are excited about this role.
Highlight Key Skills: In your application, emphasise your strong interpersonal and communication skills. Provide examples of how you've successfully managed multiple tasks in fast-paced environments while maintaining attention to detail.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your Customer Service Skills
As a receptionist, you'll be the first point of contact for residents. Be prepared to share specific examples of how you've delivered excellent customer service in previous roles. Highlight your ability to handle inquiries and resolve issues efficiently.
✨Demonstrate Sales Acumen
Since the role involves guiding prospective residents through the leasing process, it's important to showcase any sales experience you have. Discuss your approach to meeting sales targets and how you can contribute to occupancy goals.
✨Emphasise Interpersonal Skills
Strong communication and relationship-building skills are key for this position. Be ready to discuss how you've fostered positive relationships with clients or colleagues in the past, and how you plan to engage with residents effectively.
✨Prepare for Fast-Paced Scenarios
The job requires multitasking in a busy environment. Think of examples where you've successfully managed multiple tasks simultaneously while maintaining attention to detail. This will demonstrate your ability to thrive under pressure.
