Qualitative AI Research Lead (Slough)

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The Company:

Harnham have exclusively partnered with one of the second fastest-growing boutique research consultancies in the UK. They are looking for a qualitative research professional to join their expanding AI team.

The Role:

As a Qualitative AI Research Lead you will be responsible for the following;

• Advancing the quality of the AI co-worker’s qualitative AI research across a range of consumer use cases
• Helping self-serve customers get value from the product: you’ll be the product expert and an expert consumer insight consultant to the customer as they begin their journey
• You’ll help shape the product by collaborating directly with the Product and Engineering teams, helping challenge their AI product to truly feel like working with an experienced human researcher
• You’ll work with the CEO and Head of Growth supporting on late-stage deals and then be the customer’s main day-to-day contact point from the initial onboarding and onwards. You’ll also own your own new business opportunities outright.

Skills and Experience:

• You’re an expert, authoritative consumer researcher with strong qualitative research experience across a range of qualitative techniques, excited about building a new way of doing qualitative research. You know how to translate a client’s business objective into a highly impactful first product experience and insight.
• 4-7 years of customer success or consumer insight experience and you can point to examples where you have gone above and beyond for clients or other stakeholders.
• Excited to sell to customers and lead demos on your own from an early stage.
• Excited about the potential of AI, and to collaborate with our Product & Engineering teams creating the AI coworker, using your domain expertise to inform how they design, run and analyse consumer research using AI.
• Keen to get hands-on experience in shaping AI systems, including testing and feeding back consumer experience on their system to improve its knowledge and effectiveness.

The benefits:

As a Qualitative AI Research Lead you can earn up to a base of £65,000 + plus an aggressive benefits package

How to apply:

Please register your interest by sending your Resume to [emailprotected] or via the Apply link on this page

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