Qualitative AI Research Lead (London)

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The Company:

Harnham has exclusively partnered with one of the second fastest-growing boutique research consultancies in the UK. They are seeking a qualitative research professional to join their expanding AI team.

The Role:

As a Qualitative AI Research Lead , your responsibilities will include:

1. Advancing the quality of the AI co-worker’s qualitative research across various consumer use cases.
2. Helping self-serve customers derive value from the product: acting as the product expert and a consumer insight consultant during their onboarding and ongoing use.
3. Collaborating directly with the Product and Engineering teams to shape the product, ensuring it mimics the experience of working with an experienced human researcher.
4. Working with the CEO and Head of Growth on late-stage deals and being the main day-to-day contact for customers, owning new business opportunities.

Skills and Experience:

1. Expertise in consumer research with strong qualitative techniques, capable of translating client objectives into impactful insights.
2. 4-7 years of experience in customer success or consumer insights, with demonstrated dedication and stakeholder management.
3. Confidence in selling and leading demos independently.
4. Interest in AI and collaboration with Product & Engineering teams to develop the AI coworker, informing research design, execution, and analysis.
5. Willingness to gain hands-on experience in testing and improving AI systems based on consumer feedback.

The Benefits:

As a Qualitative AI Research Lead , you can earn up to a base salary of £65,000 plus an attractive benefits package.

How to Apply:

Please register your interest by sending your Resume to [emailprotected] or via the Apply link on this page.

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