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- Tasks: Coordinate exciting projects in voice, IT, and data for our customers.
- Company: Join SCG Midlands, a dynamic team focused on innovative telecom solutions.
- Benefits: Enjoy 21 days holiday, increasing with service, plus a supportive work environment.
- Why this job: Be part of a collaborative culture that values your input and growth.
- Qualifications: No telecom experience needed; just bring your attention to detail and communication skills.
- Other info: Opportunity for ongoing training and development in a fast-paced setting.
The predicted salary is between 28800 - 48000 £ per year.
We’re looking for a Project and Services Coordinator to come and join our team at our SCG Midlands office in Quinton, Birmingham. You will be coordinating new installation projects, moves and changes for existing and new customers. You will be working with the Sales, Engineering and Accounts team to ensure efficient delivery of the Sales Order Process.
Responsibilities:
- Coordination of Voice, IT and Data projects within SCG Midlands.
- Adhering to the Project Scope, deliverables, and timelines.
- Attend weekly Project meetings to discuss ongoing Projects, deliverables, risks and technical requirements.
- Coordinate with internal resources and third parties/suppliers to achieve the project deliverables.
- Ongoing training within the team to ensure all systems and processes are followed and understood.
- Placement of connectivity orders with relevant ISP’s.
- Cessations of redundant circuits/services.
- Track Project milestones while proactively identifying any risks or potential issues.
- Documenting all billing information for accounts to ensure the project can be billed correctly and the Project closed.
- Provide regular Project updates to the customer to ensure a high level of customer service is provided.
Skills & Experience:
- Previous telecoms experience is desirable but not essential.
- Knowledge of agreed processes and practices to carry out work in a fast-paced environment.
- Accuracy, flexibility and attention to detail in managing each project task.
- Effective knowledge and understanding of the applications and systems used in the role. Applications include Excel and portal-based ordering systems.
- Willingness to adopt new systems, services and processes in line with the evolving needs of the business.
- Excellent communication skills required in liaising with colleagues and customers.
21 days holiday – increasing to 22 days after 3 years and to 25 days after 5 years.
Project and Services Coordinator employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project and Services Coordinator
✨Tip Number 1
Familiarise yourself with the telecoms industry, even if you don't have direct experience. Understanding the basics of voice, IT, and data projects will help you speak confidently about the role during interviews.
✨Tip Number 2
Network with professionals in the field through platforms like LinkedIn. Engaging with current Project and Services Coordinators can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Brush up on your project management skills. Familiarity with project management tools and methodologies will demonstrate your capability to handle the responsibilities outlined in the job description.
✨Tip Number 4
Prepare to discuss your communication skills in detail. Since the role requires liaising with various teams and customers, having examples ready that showcase your effective communication will set you apart.
We think you need these skills to ace Project and Services Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience related to project coordination, especially in telecoms or similar fields. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities and skills mentioned in the job description. Explain how your background and experiences make you an ideal candidate for the Project and Services Coordinator position.
Showcase Relevant Skills: In your application, emphasise your communication skills, attention to detail, and ability to manage multiple projects. Provide examples of how you've successfully coordinated projects in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at JR United Kingdom
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Project and Services Coordinator. Familiarise yourself with project management principles, especially in telecoms, as this will help you answer questions confidently.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated with teams or customers in the past. This will demonstrate your ability to liaise with colleagues and clients.
✨Prepare for Technical Questions
Brush up on any relevant technical knowledge, especially regarding IT and data projects. Be ready to discuss how you would handle specific project scenarios or challenges that may arise.
✨Highlight Your Attention to Detail
Given the importance of accuracy in managing project tasks, be prepared to discuss instances where your attention to detail made a difference in your previous roles. This will show that you can manage tasks effectively and avoid potential issues.
