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- Tasks: Support chemistry and immunoassay analyzers while ensuring top-notch patient care.
- Company: Join a leading healthcare diagnostics team making a real difference in patient outcomes.
- Benefits: Enjoy a full-time role with opportunities for travel and professional growth.
- Why this job: Be part of a dynamic team that values innovation and customer satisfaction.
- Qualifications: Strong background in biomedical science or clinical applications support required.
- Other info: Field-based role covering Scotland and North of England, perfect for adventurous spirits.
The predicted salary is between 36000 - 60000 £ per year.
Location: North UK (Scotland & North of England)
Employment Type: Full-Time | Field-Based
We are seeking a passionate and experienced Biomedical Scientist or Application Support Scientist to join a leading healthcare diagnostics team as an Application Product Specialist. This role supports chemistry and immunoassay analyzers, along with pre- and post-analytical lab solutions, contributing to high-quality patient care through excellent technical support.
Key Responsibilities:- Provide installation support, system configuration, and workflow design
- Deliver user training, technical troubleshooting, and software updates
- Optimize system performance and ensure customer satisfaction
- Assist with product demonstrations, tender support, and technical consultancy
- Travel across Scotland and North of England to support customer sites
- Strong background in biomedical science, medical laboratory diagnostics, or clinical applications support
- Solid analytical, technical, and problem-solving skills
- Ability to work independently and manage field-based responsibilities
- Excellent communication and customer-facing skills
- Resilient, adaptable, and driven to deliver under pressure
Product Specialist employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specialist
✨Tip Number 1
Familiarise yourself with the specific chemistry and immunoassay analyzers that the company uses. Understanding their features and functionalities will help you demonstrate your expertise during interviews and discussions.
✨Tip Number 2
Network with professionals in the biomedical science field, especially those who work in diagnostics. Attend relevant conferences or webinars to connect with potential colleagues and learn more about the latest trends and technologies.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've provided technical support or training. Highlight your problem-solving skills and how you've optimised system performance in previous roles to showcase your fit for the position.
✨Tip Number 4
Research the company’s values and mission in healthcare diagnostics. Tailor your conversations to reflect how your personal values align with theirs, demonstrating your commitment to high-quality patient care.
We think you need these skills to ace Product Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in biomedical science or clinical applications support. Emphasise any relevant technical skills and problem-solving abilities that align with the role of Application Product Specialist.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for healthcare diagnostics and your understanding of the responsibilities outlined in the job description. Mention specific experiences where you provided technical support or training, as this will resonate with the hiring team.
Highlight Relevant Skills: In your application, clearly outline your analytical and technical skills. Provide examples of how you've optimised system performance or delivered customer satisfaction in previous roles, as these are key aspects of the position.
Prepare for Potential Questions: Think about potential interview questions related to installation support, workflow design, and troubleshooting. Prepare concise examples from your past experiences that demonstrate your ability to handle these responsibilities effectively.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of biomedical science and medical laboratory diagnostics. Be prepared to discuss specific analyzers and lab solutions, as well as any relevant experience you have in technical support or application consultancy.
✨Demonstrate Problem-Solving Skills
During the interview, be ready to share examples of how you've tackled technical challenges in the past. Highlight your analytical skills and how you've optimised system performance or resolved customer issues effectively.
✨Emphasise Communication Abilities
Since this role involves user training and customer support, it's crucial to demonstrate your excellent communication skills. Practice explaining complex concepts in simple terms, and be prepared to discuss how you handle customer interactions.
✨Prepare for Field-Based Scenarios
As the position requires travel across Scotland and North England, think about your experiences working independently in the field. Be ready to discuss how you manage your time and responsibilities while ensuring customer satisfaction.
