Partnership Success Manager

We at Best Practice Network share the belief that every child, regardless of their background, should benefit from an excellent education. To achieve that, we support and train the educational professionals who work alongside them to be the best they can be, so in turn, they can transform the lives of children and young people. We are a friendly, DfE accredited, Ofsted outstanding training company providing apprenticeships, professional development and the DfE's 'Golden Thread' (trainee teachers to school Executive Leaders). We are adaptable, collaborative, and genuinely value the work we do to support the education sector, as much as our trainees do. Our people are at the heart of our business and our passion and commitment to education is what drives us. As a result, we have seen incredible growth over the last few years both nationally and internationally. We aim to be an employer where everyone can be themselves, do their best in an inclusive working environment and where all colleagues can thrive and reach their full potential. We want to attract, develop and retain individuals with different experiences, backgrounds and perspectives.

Main Purpose of Job

To ensure the retention, engagement, and expansion of our partner network. An exciting opportunity for an ambitious person to join a fast-growing business and help develop and grow our network of delivery partners. As Partnership Success Manager you will be responsible for the growth and effective management of a national network of delivery partners. Acting as a primary point of contact for partners you will anticipate and support their needs, ensure the effective communication of organisational priorities, and facilitate their engagement in our wider programmes offering. In addition, as Partnership Success Manager, you will be responsible for the growth of our delivery partner network, targeting and onboarding multi-setting organisations to support the regional promotion and delivery of our programme offering.

Main Duties

• Partnership Growth

• Support engagement and enrolment of our Catholic trust and Diocesan school partners
• Scope and target multi-setting organisations to support development of our partner footprint
• Generate own leads through various channels including direct approach and referral
• Work with marketing and sales team to develop and communicate our partnership offer
• Onboard and mobilise new partner organisations
• Introduce opportunities to existing partner networks to grow and develop their programmes offer
• Communicate wider programmes offer and key deadlines across partner network
• Ensure clarity and priority of programme engagement is shared with partners

• Develop a deep understanding of our programmes, their operational delivery and the key personnel to support partner queries and resolution
• Facilitate regular meetings with partners online and face-to-face
• Liaise with partnership, sales, finance and candidate management teams to relay partner and programmes team priorities and seek resolutions to partner queries and support requests
• Identify and drive improvements to ease management, delivery and growth of our programmes and partnership offer
• Support partner promotion and communication of our programmes offer
• Meet personal and team KPIs and objectives

A strong communicator (written and verbal) with previous customer facing project management, delivery and relationship management experience. Existing knowledge of the education sector is essential. Time management and organisational skills are required. Be highly competent using MS Word, Excel & PowerPoint and experienced with database management. Be open to change - actively looking for ways to improve processes and outputs. Be professional with proven sales experience. Work well under pressure with the ability to deal with issues as they arise. Exceptional administration and organisation skills are necessary.

Benefits include:

• 28 days holiday and get an extra day for each year you stay with us, up to max 33 days PLUS bank holidays.
• Healthcare Plan after probation, which includes access to a private GP.
• Free life insurance covering up to x4 your salary from day 1.
• Pension contributions after 3 months.
• 25% off online learning resources for year 1 to GCSE with EdPlace.
• Flexible benefits after probation, including options for extra holiday, dental, healthcare plan top-ups, bikes, gym membership, electric cars and give as you earn.