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- Tasks: Support the Store Manager in operations, stock management, and staff training.
- Company: Join the iconic Harrods/Bond team in London, a leader in luxury retail.
- Benefits: Enjoy competitive pay, training opportunities, and a vibrant work environment.
- Why this job: Be part of a prestigious brand, enhance your skills, and make an impact in luxury retail.
- Qualifications: 3-5 years in a managerial role in Operations required.
- Other info: EU work permit is necessary; apply before 08.06.2025!
The predicted salary is between 36000 - 60000 £ per year.
The Operations Manager supports the Store Manager in all activities related to Store Operations, such as stock management, logistics, cashiers, training coordination, store staff planning, and store maintenance.
Job Responsibilities
- Store Operations: Maintain constant communication with the EMEA Retail Operation Team, Store Management, staff, and vendors to ensure proper operations of the store. Coordinate all activities related to flagship store operations that are not sales activities. Analyze store operation procedures and take action on possible optimization of the processes. Support the store manager in organizing the daily morning briefing.
- Stock Management: Coordinate the stock team in maintaining accurate and complete inventory of company products, materials, supplies, equipment, and tools necessary for efficient job-related operations. Review with the stock manager all logistic and product moving activities to ensure everything is done smoothly. Coordinate the picking in-store activities for the e-shop and ensure all monthly KPIs are met.
- Cash Procedures and Cashier Operation Management: Coordinate the cashier’s procedures. Support the training of new processes and align the team on new legal rules. Train the cashier team in the selling etiquette process and ensure they perform according to company luxury standards. Act as Brand Ambassador in managing Customer Reclaim and After Sales guidelines.
- Store Administration: Coordinate all activities of the store back office. Ensure administrative activities are conducted following Company Guidelines. Ensure routine maintenance activities are done in compliance with Italian law, including travel and expenses management, uniform, and clothing management.
Profile: Min. 3-5 years in a managerial role in Operations.
Operations Manager - Harrods/Bond employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Harrods/Bond
✨Tip Number 1
Familiarise yourself with Harrods/Bond's brand values and customer service standards. Understanding their luxury positioning will help you demonstrate how your experience aligns with their expectations during any discussions.
✨Tip Number 2
Network with current or former employees of Harrods/Bond on platforms like LinkedIn. Engaging in conversations can provide you with insider knowledge about the company culture and operations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific examples from your past managerial roles that showcase your skills in stock management, logistics, and team training. Tailoring your experiences to reflect the responsibilities outlined in the job description will make you stand out.
✨Tip Number 4
Stay updated on retail trends and challenges, particularly in the luxury sector. Being knowledgeable about current market dynamics will allow you to engage in meaningful conversations and demonstrate your proactive approach to operations management.
We think you need these skills to ace Operations Manager - Harrods/Bond
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Operations Manager position at Harrods/Bond. Familiarise yourself with the key tasks such as stock management, logistics, and training coordination.
Tailor Your CV: Customise your CV to highlight relevant experience in operations management. Emphasise your managerial roles and any specific achievements that align with the job description, particularly in retail or luxury environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the brand. Mention how your skills and experiences make you a perfect fit for the Operations Manager position, and express your enthusiasm for contributing to Harrods/Bond.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at JR United Kingdom
✨Know Your Operations
Familiarise yourself with the key responsibilities of an Operations Manager, especially in a luxury retail environment. Be prepared to discuss your experience in stock management, logistics, and team coordination, as these are crucial for the role.
✨Demonstrate Leadership Skills
Highlight your managerial experience by sharing specific examples of how you've led teams in the past. Discuss your approach to training and developing staff, as well as how you handle challenges within a team setting.
✨Understand the Brand
Research Harrods/Bond and understand their brand values and customer expectations. Be ready to explain how you would embody these values as an Operations Manager and ensure that your team aligns with them.
✨Prepare Questions
Have insightful questions ready to ask the interviewers about the store's operations and future goals. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
