Managing Director - Healthcare Communications

It’s not every day we have a chance to make the world a healthier place—but here, it’s our way of life. Idealistic? Maybe. Deeply pragmatic? Always. Real Chemistry is a global health innovation company that has carved out its space at the intersection between healthcare, marketing and communications, tech, and the people at the heart of it all. It’s with a great sense of purpose that we work together with brave health and wellness companies to create and inspire healthier, happier, and longer lives. It’s our passion. And if you’re still reading, we’re guessing it might be yours too.

We are looking to add to our alchemic mix of more than 2,000 talented professionals. At Real Chemistry, we don’t just wish the world was healthier. We leverage tech, data and creativity to make it so. You in?

The Managing Director will be a senior leader tasked to drive the agency strategy, positioning, and offerings for our clients. We are seeking someone who is proactive, and hungry for new business. This individual should have a successful track record of winning new business and growing current business. As Real Chemistry has continuously achieved significant growth over the past several years, this person should be comfortable with ambiguity and the uncertainty which comes with rapid innovation and growth.

What you’ll do:

• Position yourself as an industry leader, networking to develop brand awareness.
• Build on current Medical Communication and Marketing offering to establish an operationalised, multi-disciplinary team including analytics, digital and creative.
• Previous experience of working in an agency environment in a similar position.
• Proven track record of growing complex and multi discipline and integrated clients.
• Proven success in new business and business development.
• An entrepreneurial and innovative approach to growing clients and revenue for the business.
• Must demonstrate strong commercial and financial acumen; having led a profitable business or business vertical.
• Develop programmes targeted specifically at Medical Affairs and Clinical Trials teams to access a new target audience for our consultancy.
• Grow the opportunities with clients into a broader portfolio of offerings including digital media, marketing, advertising, and social media.
• Lead all aspects of current portfolio and growth through current client base and net new business, and manage to profitability.
• Provide counsel across several existing accounts and lead multi-disciplinary team to deliver against clients critical metrics.
• Client lead on a number of accounts providing senior strategic counsel, building multi-disciplinary teams by working in collaboration with shared services (analytics and creative) teams, as well as SMEs.
• Immerse quickly in Real Chemistry offerings and methodologies to take a coordinated approach to clients and new business.
• Develop 30-60-90 day plan to outline key needs and contributions; set expectations internally.
• Partner with current leadership team to drive and deliver a robust strategy for the consultancy.
• Facilitate training and mentoring of team to support the growth of the business.
• Infuse team with energy and passion through internal communication and respected partnership.
• Identify new hires to accelerate business growth through broader network or new skill set.

This position is a perfect fit for you if:

• Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow.
• When things change, so do we. We’re always evolving.
• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
• You are highly organized self-starter, able to work independently and under tight deadlines.

What you should have:

• Bachelor’s degree or equivalent experience is required.
• A solid background in a professional environment within the healthcare public relations and communications industry.
• Management experience required; an approach to staff management that brings out the best in team members yielding operational excellence, pride, ownership, and a deep dedication to Real Chemistry.
• A successful track record of winning new business and growing current business.
• Outstanding communication skills to connect with a variety of audiences.
• The experience, ability and inclination to be an effective, inspiring leader for Real Chemistry.
• Exemplary interpersonal and listening skills; cultural sensitivity, particularly with respect to collaborating with global audiences via multiple media.
• Exceptional client management skills.
• A keen eye for operational efficiency and optimal use of resources; an aptitude for use of data and metrics in decision-making; the ability to plan, monitor, and tightly manage a budget.
• An awareness, appreciation, and knowledge of analytics and multi-channel marketing.
• A genuine passion for contributing to the transformation of a consultancy that is operating in a constantly evolving environment and a desire to work with a high-energy leadership team who sets the highest standards of performance.
• Strong team-based orientation; a personality that thrives in matrixed environments and enjoys partnering with all levels of team members to achieve results.

Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have offices in cities with many employees and clients – New York, Chicago, Boston, San Francisco, Carmel (IN), Manchester (UK), Edinburgh (UK), and London (UK) – that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.

Real Chemistry offers a comprehensive benefit program and perks, including a primary office location near in Moorgate, 25 days holiday, private medical insurance, dental insurance, pension contributions and a five-week sabbatical program. Other perks include health and wellness reimbursements, happy hours, and free healthy snacks to keep you running all day long.