Luxury Travel and Experience Manager
Luxury Travel and Experience Manager

Luxury Travel and Experience Manager

Hemel Hempstead Full-Time 43200 - 72000 £ / year (est.) No home office possible
J

At a Glance

  • Tasks: Design and manage bespoke luxury travel experiences for ultra-high-net-worth clients.
  • Company: Join a leading luxury travel firm focused on exceptional service and unique experiences.
  • Benefits: Enjoy flexible working options, travel perks, and the chance to work with elite clientele.
  • Why this job: Be part of a dynamic team creating unforgettable experiences while building valuable industry connections.
  • Qualifications: 5+ years in luxury travel or high-end hospitality; strong communication and logistical skills required.
  • Other info: Fluency in English is essential; additional languages are a plus.

The predicted salary is between 43200 - 72000 £ per year.

Role Overview: One of our clients are looking for a highly polished, service-focused Luxury Travel & Experience Manager to design and manage bespoke travel programmes and curated lifestyle experiences for ultra-high-net-worth (UHNW) individuals, VIPs, and corporate clients. The ideal candidate has a deep understanding of luxury travel, high-touch service, and logistical excellence, with an instinctive grasp of client expectations at the top end of the market. You will work closely with the events and operations teams to deliver seamless global experiences, ensuring every detail exceeds expectations, from initial itinerary design to on-the-ground execution.

Key Responsibilities:

  • Bespoke Itinerary Design: Craft end-to-end, highly tailored travel experiences across global destinations, incorporating luxury accommodations, exclusive access, fine dining, and cultural or lifestyle activities.
  • Client Liaison: Serve as the primary point of contact for UHNW individuals, private clients, and corporate groups, ensuring an exceptional and responsive guest experience at every stage.
  • Supplier & Partner Management: Build and manage strong relationships with high-end hotels, concierge providers, DMCs, private aviation, transport, and lifestyle partners worldwide.
  • Travel Logistics Coordination: Manage all aspects of travel planning including flights, transfers, visas, insurance, and ground support with military precision.
  • Onsite Presence & Execution: Oversee delivery on the ground during key experiences and event weekends, ensuring guest comfort, satisfaction, and immediate problem-solving.
  • Budget & Quotation Management: Prepare detailed proposals and quotes; manage budgets for travel elements and reconcile costs post-travel.
  • Curation & Innovation: Constantly seek new experiences, hidden gems, and innovative travel ideas that align with client interests and brand positioning.

Required Experience & Qualifications:

  • 5+ years in luxury travel, lifestyle management, concierge, or high-end hospitality.
  • Proven track record working with UHNW clients, VIPs, or luxury brands.
  • Deep understanding of global destinations, high-end properties, and premium service standards.
  • Excellent supplier network and industry relationships across the luxury travel and lifestyle sector.
  • Strong logistical and itinerary planning skills with a flair for the exceptional.
  • Outstanding communication and relationship-building abilities.
  • Highly detail-oriented with a service-first mindset.
  • Experience managing and coordinating international travel arrangements.
  • Comfortable working across multiple time zones and able to travel frequently.
  • Flexible, discreet, and confident under pressure.
  • Proficient in travel booking systems, itinerary tools, and Microsoft Office Suite.
  • Fluency in English required; additional languages are highly desirable (e.g., French, Italian, Spanish, Arabic).

*Due to the high volume of applicants, we will only be able to get back to the candidates with relevant experiences*

Luxury Travel and Experience Manager employer: JR United Kingdom

At JLB, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters creativity and innovation in the luxury travel sector. Our Hemel Hempstead location provides a collaborative environment where employees can thrive, with ample opportunities for professional growth and development, as well as access to exclusive industry networks. Join us to create unforgettable experiences for our discerning clients while enjoying a supportive team atmosphere and competitive benefits.
J

Contact Detail:

JR United Kingdom Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Luxury Travel and Experience Manager

✨Tip Number 1

Network with professionals in the luxury travel sector. Attend industry events, join relevant online forums, and connect with people on LinkedIn who are already working in similar roles. This can help you gain insights into the industry and potentially lead to referrals.

✨Tip Number 2

Showcase your knowledge of high-end destinations and experiences. Familiarise yourself with the latest trends in luxury travel and be prepared to discuss unique offerings that could appeal to UHNW clients during interviews or networking opportunities.

✨Tip Number 3

Demonstrate your logistical skills by sharing examples of past experiences where you successfully managed complex travel arrangements. Highlight your ability to coordinate multiple elements seamlessly, as this is crucial for the role.

✨Tip Number 4

Research the company and its clientele thoroughly. Understanding their brand values and the type of experiences they offer will allow you to tailor your conversations and show how you can contribute to their success.

We think you need these skills to ace Luxury Travel and Experience Manager

Bespoke Itinerary Design
Client Liaison
Supplier & Partner Management
Travel Logistics Coordination
Onsite Presence & Execution
Budget & Quotation Management
Curation & Innovation
Relationship-Building Abilities
Attention to Detail
High-End Service Standards
Logistical Planning Skills
Proficiency in Travel Booking Systems
Microsoft Office Suite
Fluency in English
Ability to Work Across Multiple Time Zones
Discretion and Confidence Under Pressure

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in luxury travel and lifestyle management. Focus on specific achievements that demonstrate your ability to manage bespoke travel programmes and cater to UHNW clients.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury travel and your understanding of client expectations. Use specific examples from your past experiences to illustrate how you have exceeded client expectations in similar roles.

Highlight Relevant Skills: Emphasise your logistical planning skills, supplier management experience, and communication abilities. Mention any proficiency in travel booking systems and your fluency in additional languages, as these are highly desirable for the role.

Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the luxury travel sector.

How to prepare for a job interview at JR United Kingdom

✨Showcase Your Luxury Travel Knowledge

Make sure to demonstrate your deep understanding of luxury travel during the interview. Be prepared to discuss high-end destinations, exclusive experiences, and your previous work with ultra-high-net-worth clients. This will show that you are not just familiar with the industry but truly passionate about it.

✨Highlight Your Client Management Skills

Since you'll be serving as the primary point of contact for UHNW individuals, it's crucial to highlight your client management experience. Share specific examples of how you've built relationships and ensured exceptional service in past roles, showcasing your ability to exceed client expectations.

✨Demonstrate Logistical Excellence

Prepare to discuss your logistical planning skills in detail. Provide examples of complex travel arrangements you've managed, including flights, accommodations, and on-the-ground support. This will illustrate your capability to handle the meticulous details required for high-end travel.

✨Be Ready to Discuss Innovation

The role requires a flair for innovation in curating unique experiences. Come equipped with ideas for new travel experiences or hidden gems you've discovered. This will not only show your creativity but also your commitment to providing exceptional service tailored to client interests.

Luxury Travel and Experience Manager
JR United Kingdom
J
  • Luxury Travel and Experience Manager

    Hemel Hempstead
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-06-22

  • J

    JR United Kingdom

Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>