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- Tasks: Manage a portfolio of clients and support the client management team.
- Company: Join Corporate Travel Management, a global leader in business travel.
- Benefits: Enjoy flexible working options and a vibrant team culture.
- Why this job: Be part of a diverse team that values your passion for travel and growth.
- Qualifications: 2 years of management experience and excellent communication skills required.
- Other info: Opportunity to work remotely and engage with a dynamic industry.
The predicted salary is between 28800 - 42000 £ per year.
Now boarding: Your career in travel is ready for take-off. Corporate Travel Management (CTM) is undergoing an exciting period of growth as worldwide travel returns. If you’re ready to embark on a career with a global leader in business travel, we want to hear from you. At CTM, our people are at the heart of everything we do. We know that our diverse team is the reason CTM is the award-winning TMC we are today, which is why recruiting like-minded travel enthusiasts is an important part of our business’ success and growth.
Minimum Requirements:
- At least 2 years proven Management experience with the confidence and ability to challenge and query decisions with senior members of CTM and own client issues to avoid escalations.
- Excellent written and verbal communication skills.
- Excellent numeracy/analytical skills – makes rational, realistic and sound decisions.
- Attention to detail and quality orientation.
- Persuasive – ability to negotiate.
- Highly resilient – remaining calm under pressure.
- Highly organised and a good planner – prioritises activity.
- Advanced industry knowledge.
- A team player.
- Excellent relationship builder.
- Working with information – ability to use a range of information and identify new opportunities for the client and CTM.
- Commercially aware.
Responsibilities:
- The role of the Inside Client Manager is primarily to manage a small portfolio of clients, support the team of client managers, and provide ad hoc project support across the team.
- The role involves working closely with the Business Support Team, wider Client Management team, Operations, and Finance.
- The job holder will own their clients and manage them remotely, providing regular updates, training, support, and management information.
- They will also support the Head of Client Services and have direct responsibility for providing clear updates, planning, and regular reports for each client.
- Additionally, the role includes managing a portfolio of clients to ensure growth, development, and retention, including leading training, system demonstrations, and client onboarding.
Junior Client Manager employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Client Manager
✨Tip Number 1
Familiarise yourself with the latest trends in corporate travel management. Understanding the current landscape will not only help you in interviews but also demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the travel industry, especially those who work in client management roles. Attend industry events or join online forums to build connections that could lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your ability to resolve issues and maintain client satisfaction, as this is crucial for the role.
✨Tip Number 4
Showcase your analytical skills by being ready to discuss how you've used data to make informed decisions in previous roles. This will align well with the requirements of the Junior Client Manager position.
We think you need these skills to ace Junior Client Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your management experience and relevant skills. Focus on your ability to challenge decisions, manage client issues, and demonstrate excellent communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the travel industry and your understanding of CTM's values. Mention specific examples of how you've successfully managed client relationships and contributed to team success.
Highlight Relevant Experience: In your application, emphasise your analytical skills and attention to detail. Provide examples of how you've made sound decisions under pressure and how you've built strong relationships with clients.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your Management Experience
Be prepared to discuss your previous management roles in detail. Highlight specific examples where you successfully challenged decisions or resolved client issues, demonstrating your confidence and ability to handle responsibilities.
✨Demonstrate Communication Skills
Since excellent written and verbal communication is crucial for this role, practice articulating your thoughts clearly. Consider preparing a brief presentation on a relevant topic to showcase your ability to convey information effectively.
✨Highlight Your Analytical Abilities
Prepare to discuss how you've used numeracy and analytical skills in past roles. Bring examples of how you've made sound decisions based on data, and be ready to solve a hypothetical problem during the interview to demonstrate your thought process.
✨Emphasise Teamwork and Relationship Building
CTM values team players, so share experiences that illustrate your ability to work collaboratively. Discuss how you've built relationships with clients and colleagues, and be ready to explain how you would approach managing client portfolios effectively.
