At a Glance
- Tasks: Lead and deliver IT projects, manage networking solutions, and provide 3rd line support.
- Company: Join a passionate MSP founded in 2002, dedicated to exceptional IT solutions.
- Benefits: Enjoy hybrid working options and a supportive team environment.
- Why this job: Be part of a growing company with a strong culture and impactful projects.
- Qualifications: Experience in 3rd line support, networking, Azure, and relevant certifications are preferred.
- Other info: Collaborate with clients to tailor IT solutions and enhance their business success.
The predicted salary is between 36000 - 60000 Β£ per year.
Our client, who is a Managed Service Provider (MSP), founded in 2002, is dedicated to delivering top-notch IT solutions. The team is passionate about technology and committed to providing exceptional service. They are looking for a skilled IT Project and 3rd Line Engineer to join their team and help deliver successful projects for their clientsβ businesses. The company has grown to 30 staff, with a dedicated ServiceDesk, Cyber, Projects & Accounts Management Team.
Along with the Project Manager, the Project Engineer has the ability to technically lead, implement and deliver projects for their clients. Responsibilities include:
- Design, implement, and maintain networking solutions, including WiFi, LAN, VLAN, WAN, High Availability and VPN.
- Implement, manage and support Microsoft Azure environments, including Managed Desktops, storage, and networking.
- Implement and manage virtualization technologies such as VMware and Hyper-V.
- Develop and maintain PowerShell scripts for automation and system management.
- Configure, manage, and troubleshoot firewalls and other security appliances including predominantly Fortinet equipment.
- Provide 3rd line support for complex technical issues, ensuring timely resolution and minimal disruption to clients.
- Ensure robust cyber security measures are in place, including threat detection, response, and mitigation.
- Collaborate with clients to understand their IT needs and provide tailored solutions.
- Document technical procedures, configurations, and project plans.
Skills and Qualifications:
- Proven experience in a 3rd line support role and project delivery within an MSP environment.
- Strong knowledge of networking technologies (LAN, WAN, VPN, etc.).
- Expertise in Microsoft Azure, including virtual machines, storage, and networking.
- Proficiency in virtualisation technologies such as VMware and Hyper-V.
- Advanced PowerShell scripting skills.
- Experience with firewall configuration and management.
- Solid understanding of cyber security principles and practices.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and interpersonal skills.
- Ability to manage multiple projects and priorities effectively.
- Relevant certifications (e.g., Technical Degree, Microsoft Certifications, Azure Administrator, CCNA, VMware Certified Professional, CompTIA Security+) are a plus.
Hybrid working (after successful probation).
IT Project Engineer employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land IT Project Engineer
β¨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft Azure and VMware. Having hands-on experience or relevant projects to discuss can really set you apart during interviews.
β¨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage in your discussions.
β¨Tip Number 3
Prepare to discuss your problem-solving approach in detail. Given the emphasis on troubleshooting and support in the role, having specific examples ready will demonstrate your capability to handle complex technical issues.
β¨Tip Number 4
Showcase your communication skills by being clear and concise in all interactions. This role requires collaboration with clients, so demonstrating your ability to explain technical concepts in layman's terms can be a big plus.
We think you need these skills to ace IT Project Engineer
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in 3rd line support and project delivery, especially within an MSP environment. Emphasise your skills in networking technologies, Microsoft Azure, and virtualisation technologies like VMware and Hyper-V.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your commitment to providing exceptional service. Mention specific projects you've worked on that relate to the job description, and explain how your skills can benefit the company.
Highlight Relevant Certifications: If you have relevant certifications such as Microsoft Certifications, Azure Administrator, or CCNA, make sure to include them prominently in your application. This will demonstrate your qualifications and commitment to professional development.
Showcase Problem-Solving Skills: In your application, provide examples of complex technical issues you've resolved in the past. Highlight your problem-solving and troubleshooting skills, as these are crucial for the IT Project Engineer role.
How to prepare for a job interview at JR United Kingdom
β¨Showcase Your Technical Skills
Be prepared to discuss your experience with networking technologies, Microsoft Azure, and virtualisation tools like VMware and Hyper-V. Bring examples of past projects where you successfully implemented these technologies.
β¨Demonstrate Problem-Solving Abilities
Expect to face technical scenarios during the interview. Practice articulating your thought process when troubleshooting complex issues, as this will highlight your problem-solving skills and ability to think on your feet.
β¨Communicate Effectively
Strong communication skills are essential for this role. Be ready to explain technical concepts in simple terms, as you may need to collaborate with clients who aren't tech-savvy. This will show your interpersonal skills and adaptability.
β¨Prepare Questions About the Company
Research the Managed Service Provider and prepare insightful questions about their projects, team dynamics, and future goals. This demonstrates your genuine interest in the company and helps you assess if it's the right fit for you.