IT Infrastructure Manager

Social network you want to login/join with: IT Infrastructure Manager As the IT Infrastructure Manager, you are responsible for ensuring the smooth operation of the company\’s IT infrastructure and systems. This includes, but is not limited to, Windows Servers, Active Directory, Entra, Networks, and Firewalls. You will support the infrastructure architecture by providing technical expertise, applying design principles and methodologies to ensure cost-effective and optimal use of resources and technology. You will evaluate and design solutions as required for business and customer requirements and help develop the strategic direction. You will ensure that our infrastructure is implemented securely, following guidance from NIST, NCSC, CIS, etc. You will ensure all systems are maintained, supported, and compliant with our security certifications. Experience in a similar-sized environment with circa 1000+ users is required. Responsibilities Develop and implement a strategic plan for developing IT infrastructure, ensuring it meets the needs of the business and aligns with the wider business strategy. Identify opportunities for leveraging technology to improve business processes and performance. Provide 3rd line support for all infrastructure-related issues, managing internal and external resources for quick and timely resolution. Provide technical and design support for business-specific solutions, ensuring standards for service and compliance are adhered to. Ensure infrastructure availability and support, including but not limited to: Servers and operating systems Messaging – Microsoft Exchange, Exchange Online, Mail Filtering Telephony and unified communications Networking (LAN, WAN, WLAN & Firewalls) Anti-Virus – Sophos Backups – Arcserve Database – SQL Printing File Storage, Directory management Web filtering – Forcepoint Service monitoring – PTRG Office 365 Microsoft Entra Cloud migrations Experience Needed Minimum 5 years\’ experience in similar roles Experience working in an SME environment with circa 1000+ users Experience working with and/or ITIL qualifications Industry-relevant qualifications such as MCSE Outstanding problem-solving and troubleshooting skills ISO27001:2022 experience Windows server cloud migrations This job posting is active and accepting applications. #J-18808-Ljbffr