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For Companies At a Glance
- Tasks: Engage with customers, manage quotes, and support sales operations daily.
- Company: Join World Wide Technology, a top global workplace for 13 years running!
- Benefits: Enjoy competitive salary, bonuses, and a supportive work culture.
- Why this job: Be part of a dynamic team in a thriving international environment.
- Qualifications: Requires a degree or equivalent experience in IT sales/support and strong communication skills.
- Other info: Opportunity for growth in a company that values innovation and collaboration.
The predicted salary is between 28800 - 48000 £ per year.
World Wide Technology is proud to be recognised as one of the top companies globally, ranking 19th on Fortune's prestigious list of the World's Best Workplaces. This sustained success highlights our deep commitment to recognising and supporting our employees as our greatest asset. World Wide Technology EMEA now has an exciting new opportunity available for an Inside Sales Representative to work in the Sales Operations team. You will directly interact with the WWT Account Management teams, authorised supply partners, end-user customers as well as other internal WWT Operational support teams.
Responsibilities:
- Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details)
- Proactively build and maintain a strong working knowledge of assigned accounts
- Proactively build and maintain a strong working knowledge of strategic OEM products and services
- In-depth knowledge and use of WWT tools, processes, and partner-facing applications to build and validate technical configurations with manufacturers such as but not limited to CISCO, DELLEMC, HPE, F5, VMWARE
- Working knowledge of Direct and Indirect sources of supply and associated quote and order processes
Experience Needed:
- B.A., Business, Finance or other related field or equivalent work experience within the IT industry
- Minimum of two years sales and or sales support experience in the information technology industry
- Previous experience working with CCW CRM tool - Preferable.
- Ability to effectively utilize WWT internal systems, tools, and processes
- Demonstrated leadership, communication, and problem-solving skills
WWT offers a challenging and rewarding position in a growing and truly international environment, competitive salary, bonus opportunities and benefits.
Equal opportunities & Sustainability statement: We strive to create an environment where all employees are empowered to succeed based on their skills, performance and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration and respect for all team members, ensuring that WWT remains a great place to work for All!
Inside Sales Representative / Sales Support employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Representative / Sales Support
✨Tip Number 1
Familiarise yourself with World Wide Technology's products and services. Understanding their offerings, especially in relation to strategic OEMs like CISCO and HPE, will help you engage more effectively during interviews and demonstrate your proactive approach.
✨Tip Number 2
Network with current or former employees of World Wide Technology on platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Brush up on your CRM skills, particularly if you have experience with CCW. Being able to discuss your proficiency with CRM tools will show that you're ready to hit the ground running in a sales support role.
✨Tip Number 4
Prepare to showcase your problem-solving and communication skills. Think of specific examples from your past experiences where you've successfully navigated challenges, as these will resonate well with the hiring team at WWT.
We think you need these skills to ace Inside Sales Representative / Sales Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and support, particularly within the IT industry. Emphasise any familiarity with CRM tools like CCW, as well as your ability to respond to customer requirements efficiently.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of World Wide Technology's values and culture. Mention your enthusiasm for the role and how your skills align with their needs, especially in building relationships with account management teams and customers.
Highlight Relevant Skills: In your application, clearly outline your leadership, communication, and problem-solving skills. Provide specific examples of how you've successfully used these skills in previous roles, particularly in sales or sales support.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a sales support role.
How to prepare for a job interview at JR United Kingdom
✨Know Your Products
Familiarise yourself with the strategic OEM products and services that World Wide Technology offers. Being able to discuss these confidently will show your genuine interest in the role and your readiness to engage with customers.
✨Master the Tools
Make sure you have a good understanding of the tools and processes used by WWT, especially the CCW CRM tool if you have experience with it. Demonstrating your ability to navigate these systems can set you apart from other candidates.
✨Showcase Your Communication Skills
As an Inside Sales Representative, strong communication is key. Prepare examples of how you've effectively communicated with clients or team members in the past, highlighting your problem-solving skills and ability to build relationships.
✨Research the Company Culture
World Wide Technology prides itself on its workplace culture. Familiarise yourself with their values and commitment to employee support. This will help you align your answers with what they are looking for in a candidate.
