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- Tasks: Lead and improve all Housing services, focusing on customer needs and partnerships.
- Company: Venn Group collaborates with local authorities to enhance community services.
- Benefits: Enjoy a dynamic work environment with opportunities for professional development.
- Why this job: Make a real impact in housing while working with diverse partners and stakeholders.
- Qualifications: Chartered membership in housing or relevant qualifications required; experience in budget management essential.
- Other info: Join a supportive team committed to equal opportunities and community improvement.
The predicted salary is between 43200 - 72000 £ per year.
Venn Group are currently working with a Local Authority in the South West, who are seeking a Head of Service to lead the management, development, performance and continuous improvement of all Housing services.
Responsibilities include:
- Work in partnership across the operational management board (OMB), senior management board (SMB), public and private sector partners, customers, and central government to drive the delivery of the Council's services.
- Lead the management, development, performance and continuous improvement of all Housing services including Housing Needs & Homelessness, Tenancy Services and Rent, and Private Sector Housing.
- Be responsible for and contribute to housing strategic and business plans and effective policies that form a customer centric service.
- Engage and work with the private sector to reduce the number of empty homes and create partnerships to address the council’s priorities.
- Own and maximise the use of data, analytics and trends to drive continuous improvement and to use evidence-based practice to make informed decisions.
- Identify the needs for affordable housing in the city and encourage the provision of new housing to address these issues.
- Proactively develop and maintain partnerships with private sector housing organisations and landlords and create a customer centric service that supports tenants.
- Oversee the effective delivery of income ensuring the council maximises income streams, collects the highest levels of rent, while providing an effective value for money.
Qualifications:
- Evidence of Continuing Personal and Professional Development (CPD) in relation to Housing Management Services.
- Chartered membership of the Chartered Institute of Housing (CIH) or working towards CIH or other relevant profession body.
- A minimum of foundation degree/Level 5 qualification in housing management.
- Evidence of controlling and managing substantial budgets.
To apply for this role and for more information, please send your updated CV to Ashleigh Clarke at [emailprotected] or call 0117 930 8760.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
Head of Service (Housing) employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Service (Housing)
✨Tip Number 1
Network with professionals in the housing sector, especially those who have experience working with local authorities. Attend relevant conferences or workshops to meet potential colleagues and partners, as personal connections can often lead to job opportunities.
✨Tip Number 2
Familiarise yourself with the latest trends and challenges in housing management, particularly in the South West region. This knowledge will not only help you in interviews but also demonstrate your commitment to continuous improvement and understanding of the sector.
✨Tip Number 3
Engage with local community groups and stakeholders involved in housing issues. By showing your proactive approach to understanding community needs, you can position yourself as a candidate who is genuinely invested in creating a customer-centric service.
✨Tip Number 4
Prepare to discuss your experience with data analytics and evidence-based decision-making. Highlight specific examples where you've used data to drive improvements in housing services, as this aligns closely with the responsibilities of the Head of Service role.
We think you need these skills to ace Head of Service (Housing)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Head of Service position. Familiarise yourself with the key areas such as housing needs, homelessness, and partnership management.
Tailor Your CV: Customise your CV to highlight relevant experience in housing management, budget control, and partnership development. Use specific examples that demonstrate your ability to lead and improve housing services.
Craft a Compelling Cover Letter: Write a cover letter that addresses how your skills and experiences align with the job description. Emphasise your commitment to customer-centric service and your understanding of the local housing landscape.
Highlight Professional Development: Include any evidence of Continuing Personal and Professional Development (CPD) related to Housing Management Services. Mention your progress towards Chartered membership of the CIH or other relevant qualifications.
How to prepare for a job interview at JR United Kingdom
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of the responsibilities and expectations for the Head of Service position. Familiarise yourself with the specific housing services mentioned in the job description, such as Housing Needs & Homelessness and Tenancy Services.
✨Showcase Your Leadership Skills
As a Head of Service, you'll need to demonstrate strong leadership capabilities. Prepare examples from your past experiences where you've successfully led teams or projects, particularly in housing management or related fields.
✨Prepare for Partnership Discussions
Since the role involves working with various stakeholders, be ready to discuss how you've built and maintained partnerships in previous roles. Think about specific examples where collaboration led to successful outcomes.
✨Highlight Data-Driven Decision Making
The job requires maximising the use of data and analytics. Be prepared to talk about how you've used data to inform decisions in your past roles, and how you plan to apply this approach in the new position.
