Head of Retail - Travel

Social network you want to login/join with: The Change Partners – Global talent specialists for a connected world Location: Reading, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 4 Posted: 04.06.2025 Expiry Date: 19.07.2025 Job Description: The Change Partners are working with an iconic Travel brand seeking a Head of Retail on an initial contract-to-permanent basis. The role will start part-time (1-2 days per week initially, increasing over time). The Head of Retail will oversee retail strategy and execution, including Duty Free and Operator tender management, and working with Operators for retail implementation. Key Responsibilities: Develop and implement retail strategies for duty-free and tenders aligned with company goals and market trends. Drive sales targets and profitability through effective merchandising, promotions, and team motivation. Manage retail operations, including inventory, visual merchandising, store maintenance, and compliance with duty-free and tender regulations. Coordinate outlet implementation with Operators. Ensure a customer-centric approach, delivering exceptional service to international travelers. Manage budgets, analyze sales data, control costs, and report to senior management. Build relationships with authorities, concessionaires, brand partners, and stakeholders. Stay informed on industry trends, competitors, and traveler demographics to identify opportunities. Oversee development of competitive tender bids, understanding commercial and operational requirements. Your background: At least 5 years of high-volume retail experience, especially within duty-free, travel retail, airports, or international concessions. Proven success in increasing sales and profitability across multiple stores. Strong knowledge of duty-free operations, retail management, and concession agreements. Exceptional leadership, communication, and interpersonal skills to manage diverse teams. Financial skills including budgeting, forecasting, and P&L management. #J-18808-Ljbffr