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- Tasks: Manage claims programmes for top UK and global clients in various sectors.
- Company: Join Lockton, the world's largest privately owned insurance broker with a strong growth record.
- Benefits: Enjoy agile working, travel opportunities, and a dynamic work environment.
- Why this job: Be part of a growing team, advocate for clients, and make a real impact in the industry.
- Qualifications: Experience in senior claims roles, excellent problem-solving skills, and knowledge of various insurance types required.
- Other info: International travel may be necessary; work permit needed for non-citizens.
The predicted salary is between 43200 - 72000 £ per year.
Lockton is the largest privately owned insurance broker in the world. Unencumbered by shareholders, we consistently demonstrate double digit organic growth. Our claims team is made up of over 130 claims specialists across 5 locations. Due to the team having significantly expanded in size across the past 5 years and following a number of major global client wins, we are now seeking a Global Claims Advocate/Executive who will be responsible for managing the claims programmes of a selection of our UK and Global P&C clients. These clients are likely to include household names in the retail, manufacturing, food & drink, hospitality, and logistics sectors.
The successful candidate will be a highly organised, technical, and robust claims advocate, reviewing policy coverage and making arguments on their client’s behalf to deliver outstanding claims outcomes. This role could also involve authoring technical updates, executive summaries, delivering training, undertaking claims audits, and generally displaying a full understanding of the industry and regulatory landscape.
Lockton is operating in an agile working environment, and the successful candidate will be expected to be in a UK office for at least one day per week, subject to client/external meetings. This role will require travel across the UK, either to client premises or Lockton offices, and may require international travel to meet client requirements.
About You
Your knowledge and expertise:
- The ideal candidate will have experience in a senior claims relationship or technical role either in-house at a major corporate entity, a major law firm, a global insurer, or broker.
- Extensive experience in PDBI, Motor, and Casualty with an excellent understanding of the legal principles that underpin a wide range of insurance types.
- Excellent problem solver and researcher, able to investigate technical issues quickly, calling on support from colleagues and formulating appropriate advice to the best interests of your client.
- This role will focus on Motor, Employers’ Liability, Public Liability, and Property Damage & Business Interruption claims; you should also have some understanding of other claim types (e.g. Cyber, D&O, PI, PAT, Marine Cargo) and how these should be handled to drive excellent outcomes.
- Able to quickly build an understanding of a client’s business issues, insurance needs, and expectations.
- Comfortable advocating on behalf of your clients on large, complex claims or summarising performance and trends across a large volume of claims, both in writing and presenting in person to senior client stakeholders.
- The ability to prepare and interpret claims experiences and analysis including claims triangulations and the impact that deductibles and cover variations will have.
- Excellent ambassador, having the personal presence to interface with the management of clients, colleagues, insurers, and other third-party providers, representing Lockton in the highest professional manner both at client, carrier, and supplier premises and at industry events.
- A high-level understanding of claims handling in the London Market and experience in handling Global risks would be advantageous.
Please note that if you are NOT a passport holder of the country for the vacancy, you might need a work permit.
Bank or payment details should not be provided when applying for a job. All applications should be made via the 'Apply now' button.
Global Claims Executive employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Claims Executive
✨Tip Number 1
Familiarise yourself with the specific claims types mentioned in the job description, such as Motor, Employers’ Liability, and Public Liability. Understanding these areas will help you speak confidently about your expertise during interviews.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work at Lockton or similar companies. Attend industry events or webinars to make connections and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare to discuss your experience with complex claims and how you've successfully advocated for clients in the past. Be ready to provide examples that demonstrate your problem-solving skills and technical knowledge.
✨Tip Number 4
Research Lockton's recent achievements and client wins to understand their business model better. This knowledge will allow you to tailor your conversation during interviews and show your genuine interest in the company.
We think you need these skills to ace Global Claims Executive
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Global Claims Executive at Lockton. Familiarise yourself with the key skills and experiences required, such as claims management, technical knowledge, and client advocacy.
Tailor Your CV: Customise your CV to highlight relevant experience in claims management, particularly in PDBI, Motor, and Casualty. Emphasise your problem-solving skills and any experience you have in handling complex claims or working with major corporate clients.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the insurance industry and your ability to advocate for clients. Mention specific examples from your past experience that demonstrate your skills in claims handling and client relationship management.
Proofread and Edit: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at JR United Kingdom
✨Know Your Claims Inside Out
Make sure you have a solid understanding of the various types of claims you'll be dealing with, especially Motor, Employers’ Liability, and Public Liability. Brush up on the legal principles that underpin these claims, as well as any recent changes in regulations that could affect them.
✨Demonstrate Your Problem-Solving Skills
Prepare to discuss specific examples where you've successfully navigated complex claims issues. Highlight your ability to research quickly and formulate effective strategies that benefit your clients, showcasing your analytical skills.
✨Showcase Your Communication Skills
As a Global Claims Executive, you'll need to advocate for your clients effectively. Practice summarising complex information clearly and concisely, both in writing and verbally. Be ready to present your ideas confidently to senior stakeholders.
✨Understand the Client's Business
Before the interview, research the potential clients Lockton works with, especially those in retail, manufacturing, and logistics. Being able to discuss their business challenges and how your role can address their insurance needs will set you apart from other candidates.
