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- Tasks: Join our team as a Cloud Engineer, supporting projects and training staff.
- Company: Telent is a leading technology company transforming networks for millions.
- Benefits: Enjoy 26 days annual leave, health support, and continuous learning opportunities.
- Why this job: Work with talented specialists in a collaborative environment that values diversity and inclusion.
- Qualifications: Experience in Cloud technologies and strong communication skills are essential.
- Other info: This role is hybrid, offering flexibility in your work location.
The predicted salary is between 28800 - 48000 £ per year.
Location: Southampton
Job type: Full time, permanent
Job ref: 1415
Telent's Network Services division is seeking a Cloud Engineer to join our successful Engineering team based in Southampton. This role offers the opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and development through challenging projects. The Cloud Engineer will develop and maintain engineering and technical relationships with internal and external customers, providing proactive service and acting as a bridge between the engineering team and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.
Our Technology Teams are committed to bringing the digital revolution to various sectors, building networks and systems for millions, with complex work that offers great rewards and impactful results.
What you’ll do as a Cloud Engineer:
- Train internal engineering staff and customers on products and solutions.
- Assist with Professional Services and Sales opportunities within Network Services.
- Monitor customer incidents and report on accounts as necessary.
- Highlight trends, security threats, or technical bulletins impacting customers.
- Manage documentation and technical information related to customer platforms and Telent Cloud Services.
- Follow internal and external processes for task allocation, completion, reporting, and change management.
- Support Proof of Concept scenarios, Type Approval activities, and lab testing.
- Create and review technical documentation such as TA, POC, RFC, WI, and SoW.
- Assist in pre-staging equipment for customer projects or installations.
- Participate in customer meetings including support reviews, project roadmaps, and incident reviews.
- Ensure accurate and timely submission of timesheets and expenses.
- Link certifications and training to business objectives.
- Adhere to GDPR and security policies regarding data and information handling.
Who you are:
The ideal candidate will have an interest in Cloud technologies, including some Azure knowledge, Linux, MS SCCM, and MS Exchange. Experience in a medium to large support environment and On-premise Cloud Services is desirable.
Skills include:
- Microsoft certifications such as MCSA or VCP (desirable)
- Networking concepts
- SQL Server clustering and availability groups
- Azure MFA and Identity Services
- Microsoft System Configuration Manager
- Microsoft Exchange Server 2016+
- VMware vCloud Director
- Leadership and collaboration skills
- Strong communication and problem-solving abilities
What we offer:
We provide opportunities for development across sectors, roles, and technologies, with a focus on inclusion and diversity. Benefits include:
- 26 days annual leave plus options to buy or sell days
- Company pension scheme
- Family-friendly policies
- Health and wellbeing support
- Discount schemes
- Continuous learning and support
Our values:
- Be Inclusive
- Take Responsibility
- Collaborate
- Be Customer-focused
Engineer - Cloud (Previous Relevant Experince is Required) employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineer - Cloud (Previous Relevant Experince is Required)
✨Tip Number 1
Familiarise yourself with the latest trends in Cloud technologies, especially Azure, as this role requires a solid understanding of these platforms. Engage with online communities or forums where Cloud Engineers share insights and experiences to enhance your knowledge.
✨Tip Number 2
Network with professionals already working in similar roles or at Telent. Attend industry events or webinars to connect with potential colleagues and learn more about the company culture and expectations.
✨Tip Number 3
Prepare to discuss your previous relevant experience in detail during interviews. Be ready to provide examples of how you've successfully managed customer relationships and technical challenges in past roles.
✨Tip Number 4
Showcase your problem-solving abilities by preparing for scenario-based questions. Think of specific instances where you identified and resolved issues in a Cloud environment, as this will demonstrate your practical skills and readiness for the role.
We think you need these skills to ace Engineer - Cloud (Previous Relevant Experince is Required)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Cloud technologies, particularly Azure, Linux, and any Microsoft certifications. Use specific examples from your previous roles that demonstrate your skills and achievements related to the job description.
Craft a Compelling Cover Letter: Write a cover letter that connects your background with the responsibilities of the Cloud Engineer role. Emphasise your experience in customer support environments and your ability to manage technical documentation and customer relationships.
Showcase Your Technical Skills: In your application, clearly outline your technical skills such as SQL Server clustering, Microsoft System Configuration Manager, and VMware vCloud Director. Mention any relevant projects or experiences where you applied these skills.
Highlight Soft Skills: Don't forget to mention your leadership, collaboration, and communication skills. These are crucial for the role, especially since you'll be training internal staff and participating in customer meetings. Provide examples of how you've successfully worked in teams or resolved conflicts.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your Cloud Knowledge
Make sure to brush up on your knowledge of cloud technologies, especially Azure. Be prepared to discuss your previous experience with cloud services and how it relates to the role at Telent.
✨Demonstrate Problem-Solving Skills
During the interview, be ready to share examples of how you've tackled technical challenges in the past. Highlight your problem-solving abilities and how they can benefit the engineering team.
✨Prepare for Technical Questions
Expect technical questions related to networking concepts, SQL Server, and Microsoft Exchange. Review key concepts and be ready to explain them clearly, as this will demonstrate your expertise.
✨Emphasise Communication and Collaboration
Since the role involves working closely with various teams, highlight your communication and collaboration skills. Share experiences where you successfully worked with others to achieve a common goal.
