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- Tasks: Lead a high-performing team to deliver five-star hospitality in a luxury corporate setting.
- Company: Join a prestigious organisation known for exceptional service and a commitment to excellence.
- Benefits: Enjoy a dynamic work environment with opportunities for professional development and leadership growth.
- Why this job: Step into a key role that blends operational oversight with strategic planning in hospitality.
- Qualifications: Experience in senior hospitality roles, strong leadership skills, and excellent communication abilities required.
- Other info: We value diversity and inclusivity, welcoming applicants from all backgrounds.
The predicted salary is between 43200 - 72000 £ per year.
A prestigious and high-profile organisation is seeking an experienced Deputy Head of Hospitality to support the seamless delivery of five star service within a luxury, fast paced corporate setting. This is a rare opportunity to step into a key leadership role that blends operational oversight with strategic hospitality planning.
As Deputy Head of Hospitality, you will work closely with the Head of Hospitality & Fine Dining to oversee the daily management of a small but elite team. You will play a critical role in ensuring impeccable front of house service, supporting event execution, maintaining food safety standards, and deputising for the Head of Hospitality in their absence.
About the role:
- Lead, motivate and manage a high-performing team of butlers, fostering a culture of excellence and collaboration.
- Drive performance through regular evaluations, goal setting, and professional development.
- Manage team schedules, coordinate workloads, and ensure optimal staff coverage.
Operational Excellence
- Oversee front-of-house presentation and service standards to ensure a welcoming and polished environment.
- Collaborate closely with the kitchen team, attend daily kitchen briefings and weekly events meetings to align on service delivery.
- Ensure the team is fully briefed, trained and equipped to meet the dynamic needs of the business.
Client & Stakeholder Engagement
- Maintain outstanding relationships with internal stakeholders, VIPs, and high-level clients.
- Handle feedback and resolve service issues with diplomacy and professionalism.
- Champion a culture of world-class customer service throughout the department.
Deputising Duties
- Support the Head of Hospitality with departmental strategy, budgeting, procurement, and stock management.
- Take charge in their absence, ensuring continuity of service and leadership presence.
About You:
- A proven background in a senior hospitality position, ideally within a corporate or luxury environment.
- Strong experience in team leadership, event coordination, and front-of-house operations.
- Excellent communication, interpersonal and conflict resolution skills.
- Highly organised, adaptable, and capable of managing multiple priorities under pressure.
- Impeccable attention to detail and a proactive approach to service delivery.
- Professional in demeanour, with strong tech proficiency (Microsoft Office Suite and hospitality software).
This is a unique chance to join a team that prides itself on delivering exceptional service in an exclusive environment. If you thrive in a leadership role, possess a passion for hospitality, and seek a position that offers both operational and strategic influence — we would love to hear from you. Apply now to take your hospitality career to the next level.
Change Hospitality are acting as an Employment Agency in this instance & due to the volume of applications we regret that only successful candidates will be contacted. We are proud to be an equal opportunities employer. Change Hospitality is committed to fostering a diverse, equitable, and inclusive workplace. We welcome applications from individuals of all backgrounds and experiences, and we strive to ensure that every employee feels valued, respected, and supported. We believe that a diverse workforce strengthens our organisation and enhances our ability to deliver excellence.
Deputy Head of Hospitality employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Head of Hospitality
✨Tip Number 1
Network with professionals in the hospitality industry, especially those who have experience in luxury settings. Attend industry events or join relevant online groups to connect with potential colleagues and mentors who can provide insights into the role.
✨Tip Number 2
Research the company’s values and culture thoroughly. Understanding their approach to hospitality and service will help you align your experiences and demonstrate how you can contribute to their mission during interviews.
✨Tip Number 3
Prepare specific examples from your past roles that showcase your leadership skills and ability to manage high-performing teams. Be ready to discuss how you've handled challenges in a fast-paced environment, as this will resonate well with the hiring team.
✨Tip Number 4
Familiarise yourself with current trends in luxury hospitality and customer service excellence. Being knowledgeable about the latest practices will not only impress during interviews but also show your commitment to continuous improvement in the field.
We think you need these skills to ace Deputy Head of Hospitality
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly in leadership roles. Emphasise your achievements in team management, event coordination, and service excellence to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the luxury service environment. Mention specific examples of how you've led teams and improved service standards in previous roles.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description such as communication, conflict resolution, and organisational abilities. Use concrete examples to demonstrate how you have successfully applied these skills in past positions.
Showcase Your Professionalism: Ensure your application is polished and professional. Pay attention to formatting, grammar, and spelling. A well-presented application reflects your attention to detail and commitment to high standards, which are crucial in the hospitality industry.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your Leadership Skills
As a Deputy Head of Hospitality, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, driven performance, and fostered a culture of excellence.
✨Understand the Importance of Client Engagement
Highlight your experience in maintaining relationships with high-level clients and stakeholders. Be ready to discuss how you've handled feedback and resolved service issues with professionalism and diplomacy.
✨Demonstrate Operational Excellence
Familiarise yourself with the key operational aspects of hospitality management. Be prepared to discuss how you ensure front-of-house presentation and service standards are met, and how you collaborate with kitchen teams for seamless service delivery.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage multiple priorities under pressure. Think of specific scenarios where you've had to adapt quickly and maintain high service standards, and be ready to share these during the interview.
