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- Tasks: Lead the management of IT demand changes for the Home Office.
- Company: Peregrine connects top talent with diverse clients, including government and private sectors.
- Benefits: Enjoy flexible working, competitive pay, and opportunities for professional growth.
- Why this job: Join a dynamic team making a real impact in public service with a focus on innovation.
- Qualifications: Experience in a similar role, strong communication skills, and a customer-focused mindset required.
- Other info: Ideal for those passionate about technology and improving public services.
The predicted salary is between 36000 - 60000 £ per year.
Join us as a Demand Manager/Change Manager for our client the Home Office. At Peregrine, we’re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients.
The Role: As a member of the Hendon Demand team, you will play a leading role in the management of IT related Demand Changes to Services within the Home Office. You will provide prioritisation, visibility and oversight of the demand request pipeline for PPPT on a selection of Police live service systems and teams based in the Hendon Data Centre (HDC). You will work closely with Business Portfolios, Suppliers, Transition, Project Managers and other stakeholders across the Home Office. You will need to work flexibly to manage Changes. These will require rigorous assessment and prioritisation following industry best practice. You will have strong analytical, communication and stakeholder management skills as well as an ability to prioritise and implement decisions quickly.
Responsibilities:
- Reviewing, risk assessing and prioritising changes consistently and appropriately
- Meticulously validating and assessing the risk and impact of all changes, with a focus on complex changes, ensuring correct stakeholders are identified and engaged to ensure the integrity of the services provided
- Establishing and maintaining strong relationships with Hendon technical teams, other identified stakeholders and third-party suppliers to ensure that a high quality of service is provided
- Regularly liaising with the Service Managers and both internal and external Project Managers to understand the work pipeline for their service, project or product
- Proactively improving stakeholder understanding of the demand process, identifying areas of improvement in operational practices and ensuring lessons learned from previous demand requests are captured and used
Skills & Experience:
- Experience from performing a similar role (e.g. Demand Manager, BRM)
- Experience with planning
- Strong communication and interpersonal skills, with a proven ability to communicate effectively and professionally
- Ability to lead and work as part of a team and to engage effectively with suppliers and customers
- Excellent analytical and problem-solving skills
- Strong sense of ownership and drive to follow tasks through to completion
- Deeply customer-focused
Demand Manager employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Demand Manager
✨Tip Number 1
Familiarise yourself with the Home Office's current IT services and systems. Understanding their operations will help you demonstrate your knowledge during discussions and show that you're genuinely interested in the role.
✨Tip Number 2
Network with professionals who are currently working in demand management or similar roles within government organisations. Engaging with them can provide insights into the specific challenges they face and how you can position yourself as a solution.
✨Tip Number 3
Prepare to discuss your experience with risk assessment and prioritisation in detail. Be ready to share specific examples of how you've successfully managed changes in previous roles, as this will highlight your suitability for the position.
✨Tip Number 4
Showcase your analytical skills by being prepared to discuss how you approach problem-solving. Consider bringing examples of complex changes you've managed and the impact of your decisions on service delivery.
We think you need these skills to ace Demand Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Demand Manager role. Focus on your analytical, communication, and stakeholder management abilities, as these are crucial for the position.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities and skills mentioned in the job description. Use examples from your past experiences to demonstrate how you meet the requirements and can add value to the Home Office.
Highlight Relevant Experience: In your application, emphasise any previous roles that involved demand management or similar responsibilities. Discuss your experience with planning, risk assessment, and stakeholder engagement to showcase your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a Demand Manager.
How to prepare for a job interview at JR United Kingdom
✨Understand the Demand Management Process
Familiarise yourself with the demand management process, especially in the context of IT services. Be prepared to discuss how you would assess and prioritise changes, and share examples from your past experiences that demonstrate your understanding of this process.
✨Showcase Your Analytical Skills
Since the role requires strong analytical abilities, be ready to provide specific examples of how you've used data to make decisions or solve problems in previous roles. Highlight any tools or methodologies you’ve employed to analyse demand changes effectively.
✨Emphasise Stakeholder Management
The position involves liaising with various stakeholders, so it's crucial to demonstrate your communication skills. Prepare to discuss how you've built relationships with stakeholders in the past and how you ensure their needs are met while managing demand changes.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and decision-making skills. Think about potential challenges you might face in the role and how you would address them, particularly in a high-pressure environment like the Home Office.
