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- Tasks: Support client infrastructure in cutting-edge data centres with hands-on technical tasks.
- Company: Join a leading Data Centre Provider known for innovation and customer support.
- Benefits: Enjoy a competitive salary, shift allowance, and opportunities for professional growth.
- Why this job: Be part of a dynamic team, enhance your tech skills, and make a real impact.
- Qualifications: Full UK driving licence and experience in data centre or IT roles required.
- Other info: Rotating shifts include nights and weekends; certifications are a plus.
The predicted salary is between 15600 - 36400 £ per year.
Leading Data Centre Provider seeking a hands-on technical professional with a passion for infrastructure, data centre operations and customer support. You will support the delivery, operation, and management of client infrastructure across state-of-the-art UK data centre facilities. You will play a key role in maintaining customer racks, coordinating data and power cabling, conducting hardware installs, and executing customer tasks in the data centre environment. This position involves both operational support and face-to-face customer interactions, so excellent communication and organisational skills are essential. You will also work closely with cross-functional teams to uphold site standards and deliver high-quality service.
Key Responsibilities:
- Provide on-site support to clients across multiple data centre locations
- Maintain records and ticketing systems to track tasks and updates
- Perform audits, cabling, decommissioning, media handling, and rack installations
- Assist in maintaining hosting infrastructure: power, cabling, patch panels, and rack configurations
- Ensure the cleanliness and operational readiness of the data centre environment
- Liaise with internal teams and customers to fulfil technical requests
- Offer assistance through the Service Desk as needed, managing calls and emails
- Adhere strictly to all security and compliance procedures
Required Skills and Experience:
- Full clean UK driving license required
- Experience in a similar role (Datacentre technician, network engineer, infrastructure engineer)
- Strong understanding of data cabling installation and management
- Comfortable handling customer data securely and professionally
- Familiarity with IT systems and hardware troubleshooting
- Experience using ticketing systems for workflow and task tracking
- Comfortable working rotating shifts, including nights and weekends
Desirable Qualifications:
- Microsoft (MCSA/MCSE), Cisco (CCENT/CCNA), or ITIL V3 certifications
Paying up to £26k basic + Shift Allowance 33%.
Datacenter Analyst employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Datacenter Analyst
✨Tip Number 1
Familiarise yourself with the latest trends in data centre operations and infrastructure management. This knowledge will not only help you during interviews but also demonstrate your passion for the field.
✨Tip Number 2
Network with professionals in the industry through platforms like LinkedIn. Engaging with current employees or joining relevant groups can provide insights into the company culture and expectations.
✨Tip Number 3
Prepare to discuss specific technical scenarios during your interview. Be ready to explain how you've handled cabling, hardware installations, or customer interactions in past roles.
✨Tip Number 4
Showcase your organisational skills by being punctual and well-prepared for any meetings or interviews. This reflects your ability to manage tasks effectively, which is crucial for the role.
We think you need these skills to ace Datacenter Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in data centre operations, customer support, and technical skills. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for infrastructure and data centre management. Mention specific experiences that align with the responsibilities listed in the job description, such as handling customer data or performing hardware installations.
Highlight Communication Skills: Since excellent communication is essential for this role, provide examples in your application of how you've successfully interacted with clients or worked within cross-functional teams in previous positions.
Showcase Relevant Certifications: If you have any certifications like MCSA, MCSE, CCENT, or CCNA, make sure to include them prominently in your application. This will help demonstrate your qualifications and commitment to the field.
How to prepare for a job interview at JR United Kingdom
✨Show Your Technical Skills
Be prepared to discuss your experience with data cabling installation and management. Highlight any relevant projects or roles where you’ve successfully handled infrastructure tasks, as this will demonstrate your hands-on technical expertise.
✨Emphasise Communication Abilities
Since the role involves face-to-face customer interactions, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with clients or team members in previous positions, showcasing your organisational skills.
✨Familiarise Yourself with Compliance Procedures
Understand the importance of security and compliance in a data centre environment. Be ready to discuss how you’ve adhered to such procedures in past roles, as this will show your commitment to maintaining high standards.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world situations. Think of scenarios where you had to manage multiple tasks or resolve technical issues under pressure, and be ready to explain your thought process.
