Customer Support Specialist

Social network you want to login/join with: col-narrow-left Client: Ascendion Location: portsmouth, hampshire, United Kingdom Job Category: Other – EU work permit required: Yes col-narrow-right Job Views: 1 Posted: 04.06.2025 Expiry Date: 19.07.2025 col-wide Job Description: We are urgently looking for a Customer Support Specialist to join our Device Intelligence team. The ideal candidate will have proven experience in management, organizational, and prioritization skills. Required: Experience and/or excellent understanding of Customer Success and/or Account/Relationship Management, ideally with a track record of customer retention and growth. Experience and/or excellent understanding of billing and contractual matters in a B2B environment. Fluent written and verbal communication skills in English. Excellent communication, listening, and analytical skills (mandatory). Excellent time management, organizational, and prioritization skills. General understanding of IoT products and solutions. A structured “can-do” approach to open matters and tasks in a demanding environment. Methodical and conscientious documentation skills. Willingness to develop and identify opportunities for growth and self-improvement. #J-18808-Ljbffr