Customer Support Specialist

Social network you want to login/join with: col-narrow-left Client: Ascendion Location: Job Category: Other – EU work permit required: Yes col-narrow-right Job Views: 1 Posted: 04.06.2025 Expiry Date: 19.07.2025 col-wide Job Description: We are urgently looking for an Customer Support Specialist to join our Device Intelligence team. The ideal candidate will have proven experience in management, organizational and prioritization skills. Required: Experience and/or excellent understanding of Customer Success and/or Account/Relationship Management, with a track record of customer retention and growth. Experience and/or good understanding of billing and contractual matters in a B2B environment. Fluent written and verbal communication skills in English are required. Excellent communication, listening, and analytical skills (mandatory). Strong time management, organizational, and prioritization skills. Basic understanding of IoT products and solutions. A structured “can-do” approach to handling open matters and tasks in a demanding environment. Methodical and conscientious documentation skills. Willingness to develop and identify opportunities for self-improvement. #J-18808-Ljbffr