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- Tasks: Support Customer Account Reps with admin tasks and manage order entries.
- Company: Join a dynamic team in Fareham, dedicated to customer satisfaction.
- Benefits: Enjoy flexible working hours and opportunities for growth.
- Why this job: Be part of a supportive culture that values teamwork and innovation.
- Qualifications: Prior admin experience and proficiency in MS Office required.
- Other info: Experience with SAP is a plus but not mandatory.
The predicted salary is between 24000 - 36000 £ per year.
Location: Southampton, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Description:
Customer Accounts Administrator
Location: Fareham
Overall Purpose/Objectives of Role:
- Assist a team of Customer Account Reps with their daily administration tasks.
- Support other departmental teams as needed.
- Order entry onto MAX system.
- Scanning documents and filing appropriately.
- Raising repair and spare quotes as required.
- Communicating current workload to your manager daily.
- Organising and prioritising workload, emails, and meetings efficiently.
- Providing general support to the team.
- Proven experience and understanding of working with SAP systems.
Skills/Requirements:
- Prior administrative experience.
- Handling of sales and purchase orders.
- Ability to collate bids to aid business growth.
- Proficiency in MS Office.
- Experience with SAP is desirable but not essential.
Customer Support Administrator employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Administrator
✨Tip Number 1
Familiarise yourself with the MAX system and SAP software. Even if you don't have extensive experience, showing that you've done your homework and understand how these systems work can set you apart from other candidates.
✨Tip Number 2
Highlight your organisational skills during any interactions. Since the role involves managing workloads and prioritising tasks, be ready to discuss specific examples of how you've successfully organised your time and responsibilities in previous roles.
✨Tip Number 3
Prepare to demonstrate your communication skills. As you'll be required to communicate workload updates to your manager and support team members, think of instances where effective communication made a difference in your previous jobs.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying through our website.
We think you need these skills to ace Customer Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience, particularly in customer support roles. Emphasise your proficiency in MS Office and any experience with SAP systems, even if it's not essential.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Explain how your skills align with the tasks of assisting Customer Account Reps and managing workloads effectively.
Showcase Your Communication Skills: In your application, provide examples of how you've communicated effectively in previous roles. Mention any experience in organising meetings or prioritising tasks, as these are key aspects of the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative position.
How to prepare for a job interview at JR United Kingdom
✨Show Your Administrative Skills
Make sure to highlight your previous administrative experience during the interview. Discuss specific tasks you've handled, such as order entry or document management, to demonstrate your capability in supporting a team effectively.
✨Familiarise Yourself with SAP
Even if you don't have extensive experience with SAP, it's beneficial to show that you understand its importance in the role. Do some research on how SAP is used in customer support and be prepared to discuss any relevant experience you have with similar systems.
✨Demonstrate Organisational Skills
Since the role requires efficient organisation of workload, emails, and meetings, prepare examples of how you've successfully managed multiple tasks in the past. This will show your potential employer that you can handle the demands of the position.
✨Communicate Effectively
Effective communication is key in a customer support role. Be ready to discuss how you keep your team informed about your workload and any challenges you face. This will illustrate your proactive approach and teamwork skills.
