Customer Service Supervisor

Social network you want to login/join with: Customer Service Supervisor, Crawley, West Sussex col-narrow-left Client: Handley James Location: Crawley, West Sussex, United Kingdom Job Category: Other – EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 04.06.2025 Expiry Date: 19.07.2025 col-wide Job Description: Our client is a bespoke manufacturer of specialist products to the construction industry. Due to strategic growth, they are now looking to recruit a hands-on Customer Service Supervisor to strengthen their service offering. Reporting to the Operations Director, you will be responsible for: Managing customer orders through internal processes Establishing processes to keep customers informed of order progress Providing quotes to customers Handling ad hoc customer queries Collaborating cross-functionally with production The ideal candidate will be an experienced customer service professional with a background in implementing and maintaining processes from the ground up. You should be comfortable working closely with customers and developing a small team. Experience in manufacturing, distribution, or hire/rental sectors is preferred, as the role is based in a production facility. Confidence, positivity, and a customer-first attitude are essential. Experience with Sage or similar order input systems is advantageous. This full-time role offers a salary between £25,000 and £35,000 DOE, with the contract type to be discussed. Our client is open to considering part-time hours. Candidates must reside within commuting distance of St Helens. #J-18808-Ljbffr