Customer Service Advisor - Uncapped Commission

Customer Service Advisor – Uncapped Commission, Pontypridd

Client: EE

Location: Pontypridd, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Details

Job Views: 4

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description

Type: Full time, Permanent

Salary: £25,087 rising to £25,684 at 9 months, plus uncapped commission

Hourly rate: £12.82

If you’re a confident communicator who enjoys asking questions and building relationships, this role may be for you. Whether you have extensive life experience or are adept at negotiating daily family mealtime meltdowns, your transferable skills can succeed in a sales advisor role with EE. We will provide training to help you confidently discuss our products and services.

This role does not involve \’hard sales\’. You will engage with customers over the phone, helping enhance their digital lives by discussing suitable products. Join our Sales Team in Merthyr and utilize your skills!

We understand that life is dynamic. Like most roles at EE, this opportunity offers flexibility. We aim to support your success by allowing you to schedule your breaks, bank time, and occasionally work from home.

What’s in it for you?

• Starting salary of £25,087, rising to £25,684 at 9 months, plus incentives and bonuses.
• Online GP access 24/7 for you and your immediate family, fully funded.
• Market-leading paid carer’s leave—up to 2 weeks for those caring for family or friends.
• Family leave: 18 weeks full pay and 8 weeks half pay in the first year, supporting all parents.
• Discounts on EE & BT products, including mobile and broadband.
• Support for career development—your growth is our priority.
• Volunteering days to give back to your community.
• Optional private healthcare and dental coverage for you and your family.

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