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For Companies At a Glance
- Tasks: Join us as a Customer Marketing Executive, driving exciting marketing campaigns and engaging with customers.
- Company: Connect Fibre is a fast-growing telecom company aiming to revolutionise UK broadband with reliable fibre networks.
- Benefits: Enjoy 25 days holiday, private medical cover, a company laptop, and a superb maternity package.
- Why this job: Be part of a passionate team transforming communities with super-fast broadband while developing your marketing skills.
- Qualifications: One year of experience in Email/Content marketing; CRM knowledge preferred; strong communication and project management skills.
- Other info: This role offers hybrid working with a focus on home-based tasks and occasional team meetups.
The predicted salary is between 28800 - 42000 £ per year.
Connect Fibre was founded in 2019 by a team of like-minded, and experienced telecoms fanatics. We have one vision: To develop the fastest and most reliable fibre network in the UK! We’re growing fast and we’re looking for people with passion, fresh ideas, and drive to join us on our journey. At Connect Fibre, you will play a pivotal role in our mission to revolutionise and transform UK towns and villages by giving them super-fast, reliable fibre broadband.
The Role
Reporting to the Customer Marketing Retention manager, you will support our customer marketing strategy by driving our highly segmented omni-channel marketing activities including Upsell, Engagement and Recontracting.
Key Responsibilities:
- Design, execute and analyse omni-channel campaigns end to end.
- Create, manage and refine audience segmentation that drives accurate targeting and personalised communication.
- Support new product launches across the business.
- Brief visually appealing content and templates to our in-house design team and external agencies.
- Optimise campaigns through A/B testing and identify opportunities for growth.
- Drive customer adoption by supporting and executing consumer marketing activities.
- Collaborate closely with Telesales, Field sales and Customer service to ensure all areas of the business have visibility of marketing activity.
- Analyse and report on the competitive landscape and industry.
- Remain customer centric in everything you do to deliver a customer focused experience.
The Candidate
- Minimum one year of relevant work experience in Email Marketing/Content marketing.
- Experience with CRM Systems (Hubspot preferred but not essential).
- Keen focus on self-guided learning and development.
- Articulate, with excellent grammar and spelling for the purposes of customer content across multiple channels (Email/SMS/Whatsapp/Blog).
- Project Management skills and ability to multi-task whilst keeping to deadlines.
- A confident communicator with influencing skills to effectively work with stakeholders.
- Digitally-savvy, thrive on building relationships and customer campaigns.
- A loyal and reliable team player.
- Ability to think differently, outside the box and on your own initiative.
The Rewards
- 25 days holiday, plus bank holidays, Birthday off.
- Private Medical Cover.
- Employee Referral Scheme.
- Company pension contribution.
- Superb maternity package.
- Company laptop.
- All-expensed travel.
Connect Fibre offers excellent team and business building opportunities. Please see www.connectfibre.co.uk for more information on our exciting new business!
Interested applicants should, in the first instance, send an up-to-date CV to: Paul Blunt at Connect Fibre. All applications will remain strictly confidential. Reference: PABCF77 (Connect Fibre operates a hybrid working model with main emphasis on home working with occasional visits to company office locations. Candidates must be a UK resident with citizenship or indefinite leave to remain and are required to undertake a basic DBS check.)
Customer Marketing Executive employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Marketing Executive
✨Tip Number 1
Familiarise yourself with Connect Fibre's mission and values. Understanding their vision to revolutionise the UK's fibre network will help you align your answers during interviews and demonstrate your passion for their goals.
✨Tip Number 2
Showcase your experience in omni-channel marketing by preparing specific examples of past campaigns you've worked on. Be ready to discuss how you designed, executed, and analysed these campaigns, as this will highlight your relevant skills.
✨Tip Number 3
Brush up on your knowledge of CRM systems, especially Hubspot. Even if you haven't used it before, demonstrating a willingness to learn and adapt to new tools can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your project management skills and how you handle multiple tasks under tight deadlines. Providing examples of how you've successfully managed projects in the past will show that you're capable of thriving in a fast-paced environment.
We think you need these skills to ace Customer Marketing Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in email marketing and content marketing. Emphasise any work with CRM systems, especially Hubspot, and showcase your project management skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer marketing and your understanding of Connect Fibre's mission. Mention specific examples of how you've driven omni-channel campaigns or improved customer engagement in previous roles.
Showcase Your Communication Skills: Since the role requires excellent grammar and spelling, ensure your application is free from errors. Use clear and concise language to demonstrate your ability to communicate effectively across multiple channels.
Highlight Your Team Collaboration Experience: Discuss your experience working with different teams, such as sales and customer service. Provide examples of how you’ve collaborated to achieve marketing goals, which aligns with the role's requirement for teamwork.
How to prepare for a job interview at JR United Kingdom
✨Know Your Audience
Before the interview, research Connect Fibre and understand their mission to provide super-fast fibre broadband. Familiarise yourself with their customer marketing strategies and think about how your experience aligns with their goals.
✨Showcase Your Campaign Experience
Be prepared to discuss specific examples of omni-channel campaigns you've designed and executed. Highlight your role in audience segmentation and how you optimised campaigns through A/B testing to drive results.
✨Demonstrate Your Communication Skills
As a Customer Marketing Executive, strong communication is key. Practice articulating your thoughts clearly and confidently, especially when discussing your experience with content creation across various channels like email and social media.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's marketing strategies and future product launches. This shows your genuine interest in the role and helps you assess if Connect Fibre is the right fit for you.
