Customer Business Manager - Grocery

Working at #TropicanaBrandsGroup is more than a job. It’s a unique opportunity to embrace the spirit of an entrepreneur, building a company around global brands that consumers love, and rapidly gaining a set of experience that will advance your career. It’s a chance to make an impact with a high-performing team and work alongside our outstanding customer; we compete fiercely and drive results together. We like to articulate this dynamic, entrepreneurial and impactful career experience as “Our Juice, Your Journey”.

TBG is looking to hire an entrepreneurial and commercially minded Customer Business Manager, with prior experience and success on a Grocery account, to manage one of the most strategically important accounts at Tropicana.

In this role, you will:

• Own and manage one of our most important Grocery accounts to drive sales, market share and profitability for our brands.
• Develop and execute tailored plans to deliver against KPIs for TBG and for the customer as part of our ongoing business partnership together.
• Lead commercial negotiations including, but not limited to: joint business planning (JBP), pricing, trade terms and promotional funding.
• Have strong collaboration internally with other functions including: category team, shopper marketing, brand marketing, supply chain and commercial finance to ensure a seamless plan from strategic, operational and executional viewpoints.
• Demonstrate strong account management fundamentals including: forecast accuracy, trade spend management, EPOS reporting, JBP management and market performance tracking.
• Manage an experienced NAE supporting on the account.
• Play a pivotal leadership role within the wider Grocery team; supporting on delivery of overall sales strategy, promotional analysis, customer relationships and bringing the category story to life.

Skills & Qualifications required to be successful for this role:

• Account management experience working on the UK’s Top 4 Grocers, preferably in Food & Drink / FMCG environment.
• A knowledge and understanding of the grocery omnichannel dynamics is desirable i.e: meal deal, convenience, petrol forecourts, online and main estate.
• A proven track record of delivering and exceeding business targets, with a desire to always achieve more!
• Exceptional commercial acumen with a detailed understanding and experience of P&L management and modelling.
• Excellent negotiator, focusing on long-term partnerships and utilising category first data.
• Competent using and analysing market and customer platform data turning insight into action & strong examples of business and strategic leadership.
• Able to build best in class customer partnerships and demonstrates ability to manage and influence stakeholders internally and externally.
• An overall energy to learn, be agile and grow in a fast-paced, autonomous environment.

This role is based in Farringdon (London UK) and it will be required to come to the office 2 days a week. Don't hesitate to reach out if there’s any question!