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- Tasks: Join a friendly team managing client relationships and debt recovery in a dynamic environment.
- Company: Be part of a thriving firm that values flexibility and impactful work.
- Benefits: Enjoy hybrid working, personal pension contributions, private medical insurance, gym membership, and more!
- Why this job: This role offers growth opportunities, teamwork, and the chance to make a real difference.
- Qualifications: Previous credit control or related experience, strong communication skills, and IT proficiency required.
- Other info: Work in a supportive team of six, with a focus on the Insurance practice.
The predicted salary is between 28800 - 42000 £ per year.
This is a place where you can thrive, and be engaged in impactful work that challenges and inspires. Full time, permanent Credit Control role, where you will be working in a very friendly team of 6. The firm offers flexibility in terms of hybrid working, where you will be required to work from the office two days a week, with the rest working remotely. 35 hour a week contract, Monday to Friday.
Excellent benefits, including:
- Personal pension with employer contribution of 5.5%
- Income protection
- Life assurance
- Holiday flex
- Length of service leave
- Cycling scheme
- Tech scheme
- Travel insurance
- Discounts
- Private medical insurance
- Dental insurance
- Gym membership
- Health screening
The role provides essential support to Bristol and London offices, assisting practice groups in effectively managing working capital, reducing lock-up and outstanding debt, and ensuring compliance with internal cash collection procedures. This role involves close collaboration with key stakeholders across the business and will focus primarily on the Insurance practice.
Key Responsibilities:
- Build and develop key client relationships to aid in debt recovery
- Proactively manage and chase outstanding debts
- Produce debtor analysis for key clients and partners, ensuring compliance with client-specific protocols and SLAs
- Liaise with partners and client leads to highlight and resolve collection issues
- Assist lawyers with reconciliations and ad hoc debtor reporting
- Identify problem debts and escalate in line with the firm's policies
- Meet monthly team and individual cash collection and aged debt targets
- Adhere to internal credit control procedures (including use of ARCS software) and escalation protocols
- Participate in regular partner meetings with Revenue Controllers to ensure coordinated working capital efforts
- Contribute to the development and refinement of internal policies and market intelligence practices
Skills, Experience, and Knowledge:
- Previous credit control/related legal or insurance experience, e.g. claims handling, preferably within the legal or insurance sectors or professional services
- Strong understanding of commercial debt collection processes
- Familiarity with financial controls and Solicitors' Accounts Rules (SARs)
- High level of accuracy and attention to detail, with the ability to maintain perspective
- Confident, with the interpersonal skills to liaise effectively with lawyers and clients
- Excellent presentation, written, and verbal communication skills
- Positive, flexible approach with the ability to work independently and proactively
- Strong IT proficiency, particularly in Aderant and ARCS (or similar software) and Excel (including Pivot tables and VLOOKUP)
- Organised, with strong time management and prioritisation skills
- Commercially astute, with a collaborative mindset
Credit Controller employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, such as ARCS and Aderant. Having a solid understanding of these tools will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Network with professionals in the legal and insurance sectors, especially those who work in credit control. Engaging with them on platforms like LinkedIn can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with debt recovery and client relationship management during the interview. Be ready to share specific examples that highlight your skills and successes in these areas.
✨Tip Number 4
Showcase your understanding of financial controls and the Solicitors' Accounts Rules (SARs) during your conversations. This knowledge is crucial for the role and will set you apart from other candidates.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit control or related fields, such as legal or insurance sectors. Emphasise your skills in debt recovery and financial controls, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the credit control processes and your ability to build client relationships. Mention specific examples from your past experience that demonstrate your skills and how they align with the job requirements.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as attention to detail, communication skills, and proficiency in software like Aderant and ARCS. Use bullet points to make these stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Credit Controller.
How to prepare for a job interview at JR United Kingdom
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data regularly. Brush up on your knowledge of debt recovery processes and financial controls. Be prepared to discuss how you've successfully managed debts in the past and any specific metrics you've achieved.
✨Showcase Your Communication Skills
This role requires excellent communication skills, especially when liaising with lawyers and clients. During the interview, demonstrate your ability to communicate clearly and effectively. You might even want to prepare examples of how you've resolved collection issues through effective communication.
✨Familiarise Yourself with Relevant Software
The job mentions familiarity with ARCS and Excel, including Pivot tables and VLOOKUP. Make sure you can confidently discuss your experience with these tools. If you have any specific examples of how you've used them to improve processes or outcomes, share those during the interview.
✨Emphasise Your Team Spirit
Since you'll be working in a friendly team of six, it's important to show that you're a team player. Talk about your previous experiences working collaboratively and how you can contribute positively to the team dynamic. Highlight your flexible approach and willingness to support others.
