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- Tasks: Manage creative adaptations of content for customer engagement across various channels.
- Company: Join a leading company focused on innovative customer experiences and engagement.
- Benefits: Enjoy remote work flexibility and the chance to collaborate with passionate professionals.
- Why this job: Be part of a dynamic team that values creativity and human-centered design in marketing.
- Qualifications: Fluent in German with project management skills; experience in content adaptation is a plus.
- Other info: This role requires a strong understanding of marketing regulations and collaboration with agencies.
The predicted salary is between 36000 - 60000 £ per year.
Remote 6 Months
POSITION PURPOSE: The company's ambition is to be a recognized leader in customer experience and engagement. The CE&E IMI team aims to design and deliver intentional, impactful customer experiences for HCPs and patients through integrated engagements and solutions. This role is part of the Customer Experience, Content & Partnerships Excellence team of the CE&E, IMI organization - a team of innovative, passionate talent focused on designing and deploying personalized and outcome-oriented customer experiences grounded in deep insights and human-centered design.
The Content Adaptation Manager role will work closely with Agency of choice to deliver quality creative adaptations of centrally created content (driven by CX Strategy & Design team) based on a clear input coming from CX Engagement & Channels team members who will work with countries on Engagement Plan per brand. The Content Adaptation Manager will be also in charge of a process on the line between CX Engagement & Channel Team and Content Hub Production team, making sure the briefs are received, uploaded to Fuse and managed with clear understanding on the localization ask.
MAJOR ACCOUNTABILITIES:
- Work with Cx Engagement & Activation Director and Agency to understand a customer journey and content plan to work with Agency on creative adaptation of centrally delivered assets – this can mean existing content adaptation or/and creation of channel specific content from scratch based on Cx Strategy & Design Master Asset story.
- Brief Content Hub Production Team on content production and manage the rounds of changes with Asset Owner.
- Support adaptation of above market content to local label requirements to ensure content is compliant and ready for execution in markets.
- Support content tracking management and demand forecasting and prioritization process with Content Hub to ensure timely executions.
- Work together with Content Hub and Cx Activation Director to agree on engagement plan delivery via localization.
MINIMUM REQUIREMENTS:
- Needs to be Fluent in German.
- Marketing and content savvy, combined with strong Project Management skills to be able to manage multiple workflows at the same time.
- Experience with content adaptation work either in a creative agency or on the customer side.
- Solid understanding of content quality aspects to be able to drive Agency deliverables on time and with the right quality.
- Experience with working with DAM/MLR tools.
DESIRABLE REQUIREMENTS:
- A firm understanding of the regulatory environment in marketing to HCPs.
- Demonstrated strong skills in oral and written communication, project management.
- Highly collaborative, ability to interact and partner with Agencies of choice.
COMPETENCIES:
- Able to manage multiple and complex processes at the same time.
- Embraces a collaborative approach; thrives working closely with stakeholders to make sure their needs are addressed and delivered on time.
- Able to manage complexity, tasks, and interdependencies within timelines.
- Well organized & proactive to make sure things progress according to the plan.
Content Adaptation Manager employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Content Adaptation Manager
✨Tip Number 1
Familiarise yourself with the latest trends in content adaptation and customer experience. Understanding what makes content resonate with different audiences will help you stand out during discussions with our team.
✨Tip Number 2
Network with professionals in the marketing and content adaptation fields. Engaging with others can provide insights into best practices and may even lead to referrals that could benefit your application.
✨Tip Number 3
Brush up on your project management skills, especially in relation to managing multiple workflows. Being able to demonstrate your ability to juggle various tasks effectively will be crucial for this role.
✨Tip Number 4
Showcase your fluency in German by engaging in conversations or writing samples. This will not only highlight your language skills but also your commitment to the role's requirements.
We think you need these skills to ace Content Adaptation Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in content adaptation and project management. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer experience and your understanding of the role. Mention specific examples of your previous work in content adaptation and how it aligns with the company's goals.
Showcase Your Language Skills: Since fluency in German is required, ensure you clearly state your language proficiency in your application. If possible, provide examples of how you've used your language skills in a professional context.
Highlight Collaborative Experience: Emphasise any past experiences where you worked closely with agencies or cross-functional teams. This will demonstrate your ability to thrive in a collaborative environment, which is crucial for this role.
How to prepare for a job interview at JR United Kingdom
✨Understand the Role
Make sure you have a clear understanding of what a Content Adaptation Manager does. Familiarise yourself with the responsibilities outlined in the job description, especially around customer journeys and content adaptation processes.
✨Showcase Your Project Management Skills
Be prepared to discuss your project management experience. Highlight specific examples where you've successfully managed multiple workflows or complex processes, as this is crucial for the role.
✨Demonstrate Your Marketing Savvy
Since the role requires marketing and content knowledge, come ready to discuss your experience in these areas. Share examples of how you've adapted content for different audiences or markets.
✨Prepare for Collaboration Questions
Expect questions about teamwork and collaboration. Think of instances where you've worked closely with agencies or stakeholders to achieve a common goal, as this will be key in the role.
