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- Tasks: Manage 30-40 cleaning sites, ensuring top-notch service and staff performance.
- Company: Join a trusted cleaning service provider with over 500 clients across Southern England.
- Benefits: Enjoy a company vehicle, performance bonuses, and flexible working hours.
- Why this job: Be part of a growing team that values reliability and exceptional customer service.
- Qualifications: Experience in contracts management, strong leadership, and a full UK driving licence required.
- Other info: Opportunities for career development and a supportive work environment await you.
The predicted salary is between 36000 - 60000 £ per year.
Location: Slough, Maidenhead & Surrounding Areas
Reporting to: Operations Manager
Benefits: Company vehicle or mileage allowance, commission opportunities, and on-target revenue bonus
Hours: 37.5 hours per week (flexibility required to service customer sites)
Job Type: Permanent
Company Overview: Founded in 1999, we have grown to become a trusted provider of professional cleaning services across Southern England. With over 500 clients across sectors including education, healthcare, leisure, and commercial offices, our success is built on attention to detail, reliability, and exceptional customer service. As we continue to expand, we are looking to strengthen our operations team with a dedicated Cleaning Contracts Manager to oversee multiple sites in the Slough and Maidenhead area.
Role Overview: As a Cleaning Contracts Manager, you will be responsible for the operational management of approximately 30–40 client sites across Slough, Maidenhead, and surrounding areas. You will manage a team of 40–60 part-time cleaning staff, ensuring service excellence, staff retention, and customer satisfaction. You will act as the key point of contact for clients, ensure compliance with health and safety regulations, and maintain the highest standards of cleanliness and operational efficiency.
Key Responsibilities:
- Conduct regular site audits and inspections in line with contractual requirements
- Maintain ongoing communication with clients to ensure service satisfaction
- Recruit, train, and manage cleaning staff to ensure full site coverage and high performance
- Maintain staffing levels, including arranging cover during absences or vacancies
- Ensure all sites meet agreed standards of cleanliness and presentation
- Monitor and uphold health and safety standards across all locations
- Liaise regularly with site-based staff to reinforce expectations and site-specific requirements
- Coordinate with internal teams and attend meetings at Head Office in Bracknell as required
Candidate Profile:
- Previous experience in a similar contracts or site management role, preferably within the cleaning or facilities management sector
- Strong leadership and team management skills
- Excellent interpersonal and communication abilities
- Highly organised with the ability to manage multiple sites and priorities
- Strong customer service focus and problem-solving skills
- Good understanding of health and safety regulations
- Full UK driving licence and willingness to travel across designated area
- Experience managing cleaning contracts within schools, healthcare, or corporate environments
- Knowledge of cleaning industry standards and best practices
What We Offer:
- Competitive salary package with performance-related bonuses
- Company vehicle or mileage allowance
- Opportunities for commission and additional incentives
- Supportive and professional working environment
- Opportunities for career development and advancement
- Access to staff benefits platform
- Free parking and refreshments at Head Office
Cleaning Contract Manager employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Contract Manager
✨Tip Number 1
Familiarise yourself with the cleaning industry standards and best practices. Understanding the nuances of cleaning contracts, especially in sectors like education and healthcare, will give you an edge during discussions with potential employers.
✨Tip Number 2
Network with professionals in the cleaning and facilities management sector. Attend local industry events or join relevant online forums to connect with others who can provide insights or even refer you to job openings.
✨Tip Number 3
Demonstrate your leadership skills by sharing examples of how you've successfully managed teams in previous roles. Highlighting your ability to motivate and retain staff will resonate well with hiring managers looking for a Cleaning Contracts Manager.
✨Tip Number 4
Prepare to discuss your approach to maintaining health and safety standards. Being able to articulate your strategies for ensuring compliance across multiple sites will show that you're serious about operational excellence.
We think you need these skills to ace Cleaning Contract Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in contracts or site management, particularly within the cleaning or facilities management sector. Emphasise your leadership skills and any previous roles managing teams.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities and candidate profile outlined in the job description. Use examples from your past experience to demonstrate how you meet their requirements.
Highlight Health and Safety Knowledge: Since the role requires a good understanding of health and safety regulations, include any relevant certifications or training you have completed. Mention specific instances where you ensured compliance in previous roles.
Showcase Customer Service Skills: In your application, provide examples of how you've maintained high levels of customer satisfaction in past positions. This could include feedback from clients or successful resolutions to issues that arose.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your Leadership Skills
As a Cleaning Contracts Manager, you'll be overseeing a large team. Be prepared to discuss your previous leadership experiences and how you've successfully managed teams in the past. Highlight specific examples where you improved team performance or resolved conflicts.
✨Demonstrate Your Knowledge of Health and Safety Regulations
Understanding health and safety is crucial in this role. Familiarise yourself with relevant regulations and be ready to discuss how you've implemented these standards in previous positions. This will show your commitment to maintaining a safe working environment.
✨Prepare for Client Communication Scenarios
Since you'll be the key point of contact for clients, think about how you would handle various client scenarios. Prepare examples of how you've maintained client satisfaction in the past, and be ready to discuss your approach to resolving issues.
✨Highlight Your Organisational Skills
Managing multiple sites requires excellent organisational abilities. Be prepared to talk about how you prioritise tasks and manage your time effectively. Consider sharing tools or methods you use to stay organised and ensure all sites meet cleanliness standards.
