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For Companies At a Glance
- Tasks: Lead IT Support and Software Development teams, ensuring operational excellence and high-quality solutions.
- Company: Join a dynamic social network focused on innovation and technology across multiple client bases.
- Benefits: Enjoy competitive salary, performance bonuses, flexible hybrid working, and professional development opportunities.
- Why this job: Shape the future of tech while working closely with the CEO and senior leadership in a high-impact role.
- Qualifications: 8+ years in IT/Tech roles, 3+ years in leadership, with strong communication and management skills.
- Other info: Experience with ISO standards and cloud partnerships is preferred; certifications in AWS/Azure/GCP are a plus.
The predicted salary is between 72000 - 108000 £ per year.
The CTO will oversee both our IT Support and Software Development teams, ensuring operational excellence, secure and scalable infrastructure, and consistent delivery of high-quality solutions. You’ll also lead initiatives to gain ISO accreditations and build partnerships with major cloud providers (AWS, Microsoft, Google). This role requires a strategic thinker who can also roll up their sleeves to support and grow the team, embed automation, and build robust, scalable processes across both technical divisions.
Key Responsibilities
- Define and execute the company’s overall technology roadmap across IT operations and software engineering.
- Align tech initiatives with business goals and client needs (commercial & government).
- Champion innovation and continuous improvement.
- Lead and manage the IT support and software development teams.
- Coach the existing Team Leader and support the integration of a new Product Manager.
- Recruit, retain, and develop high-performing technical talent.
IT Operations & MSP Readiness
- Oversee IT infrastructure, helpdesk, remote and on-site support across two businesses.
- Standardise onboarding/offboarding and implement automation using tools like n8n.
- Select and implement ITSM/RMM platforms to enable MSP operations and SLA tracking.
Software Development Oversight
- Ensure software delivery follows agile best practices, CI/CD pipelines, and code quality standards.
- Liaise with clients, product managers, and government stakeholders for requirements and delivery.
Accreditations & Cloud Partnerships
- Lead ISO accreditation projects (ISO 27001, 9001, 20000).
- Own the AWS, Google, and Microsoft partner journey — from technical compliance to certification.
- Ensure security, data protection, and compliance frameworks are implemented and maintained.
Skills & Experience
- Proven leadership experience across both IT operations and software development.
- Experience managing hybrid teams and scaling technical operations.
- Strong understanding of IT service management and MSP models.
- Experience with ISO standards and cloud partnership ecosystems (AWS, Azure, Google Cloud).
- 8+ years in IT/Tech roles, 3+ years in leadership.
- Experience in B2B, SaaS, or MSP models preferred.
Soft Skills
- Strong communicator, proactive leader, commercially aware, capable of translating tech to business.
- Previous experience working with public sector or government clients.
Certifications
- AWS/Azure/GCP, ISO Lead Implementer, ITIL, or similar.
- Familiarity with ITSM tools (e.g., ConnectWise, Autotask, NinjaOne) and DevOps tools.
What You’ll Get
- Competitive salary and performance-based bonuses.
- Opportunity to shape the future of a growing tech and BPO business.
- High-impact role working directly with the CEO and senior leadership.
- Flexible hybrid working with autonomy and support.
- Professional development and certifications encouraged.
Chief Technology Officer employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief Technology Officer
✨Tip Number 1
Network with professionals in the tech industry, especially those who have experience in leadership roles. Attend relevant conferences or webinars where you can meet potential colleagues and learn about the latest trends in IT operations and software development.
✨Tip Number 2
Familiarise yourself with the specific ISO standards mentioned in the job description, such as ISO 27001 and 9001. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to quality and compliance.
✨Tip Number 3
Showcase your experience with cloud partnerships by discussing any previous collaborations with AWS, Microsoft, or Google. Highlighting successful projects or certifications in these areas can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your approach to leading hybrid teams and scaling technical operations. Be ready to share specific examples of how you've successfully managed remote and on-site staff, as well as how you've implemented automation in past roles.
We think you need these skills to ace Chief Technology Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT operations and software development. Emphasise your leadership roles and any specific achievements related to managing hybrid teams or scaling technical operations.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of the company's technology roadmap and how your skills align with their goals. Mention your experience with ISO standards and cloud partnerships, as these are crucial for the role.
Showcase Soft Skills: Highlight your soft skills such as communication, proactivity, and commercial awareness. Provide examples of how you've successfully translated technical concepts to business stakeholders, especially in previous roles involving government clients.
Prepare for Technical Questions: Anticipate technical questions related to IT service management, MSP models, and cloud technologies during the interview process. Be ready to discuss your experience with tools like ITSM and DevOps, as well as your approach to leading teams in these areas.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your Leadership Experience
As a CTO, your leadership skills are paramount. Be prepared to discuss specific examples of how you've successfully led IT operations and software development teams in the past. Highlight your experience in managing hybrid teams and scaling technical operations.
✨Demonstrate Strategic Thinking
This role requires a strategic mindset. Be ready to articulate how you would define and execute a technology roadmap that aligns with business goals. Discuss your approach to championing innovation and continuous improvement within the organisation.
✨Familiarise Yourself with ISO Standards
Since leading ISO accreditation projects is a key responsibility, ensure you understand the relevant ISO standards (like ISO 27001, 9001, 20000). Be prepared to discuss your previous experiences with these standards and how you would implement them in the new role.
✨Prepare for Technical Discussions
Expect to engage in technical discussions about IT service management, cloud partnerships, and software development best practices. Brush up on your knowledge of ITSM tools and DevOps methodologies, as well as your understanding of AWS, Azure, and Google Cloud ecosystems.
