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For Companies At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading telecommunications provider in the UK, known for its supportive culture.
- Benefits: Enjoy uncapped commission, flexible breaks, online GP access, and discounts on EE & BT products.
- Why this job: This role offers personal growth, a friendly team environment, and the chance to make a real impact.
- Qualifications: No specific experience required; just bring your confidence and communication skills!
- Other info: Flexible working options available, including occasional home working.
The predicted salary is between 25087 - 25684 £ per year.
Location: Darlington, United Kingdom
Job Details:
- Where: Darlington
- Full time: Permanent
- Salary: £25,087.00 rising to £25,684.00 at 9 months, plus uncapped commission
- Hourly rate: £12.82 rising to £13.12 at 9 months
Job Description:
If you’re a confident talker who enjoys asking questions and building relationships, this role might be for you. Whether you bring life experience or excel at negotiating, your transferable skills can succeed in a sales advisor role with EE. Training will be provided to help you confidently discuss our products and services. This role does not involve hard sales; instead, you’ll talk to customers over the phone about enhancing their digital lives and choosing the right products. Join our Sales Team in Darlington and make a difference. We value flexibility and support your success by offering options like scheduling your breaks, banking time, and occasional home working.
Benefits:
- Starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses
- Online GP access 24/7 for you and your immediate family, fully funded
- Market-leading paid carer’s leave, up to 2 weeks
- Family leave with 18 weeks full pay and 8 weeks half pay in the first year
- Discounts on EE & BT products, saving hundreds annually
- Support for career development and growth
- Season Ticket Travel Loan for commuting costs
- Volunteering days to support your community
- Optional private healthcare and dental coverage
Join a great team with supportive culture and tailored training. What are you waiting for?
Call Center Operator - Uncapped Commission employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Center Operator - Uncapped Commission
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be discussing with customers will not only boost your confidence but also help you engage more effectively during the interview.
✨Tip Number 2
Practice your communication skills. Since this role involves talking to customers, honing your ability to articulate clearly and build rapport over the phone can set you apart from other candidates.
✨Tip Number 3
Showcase your adaptability. Highlight any previous experiences where you've had to adjust your approach based on customer needs or feedback, as flexibility is key in a call centre environment.
✨Tip Number 4
Research the company culture at EE. Understanding their values and how they support their employees can help you align your answers during the interview and demonstrate that you’re a good fit for their team.
We think you need these skills to ace Call Center Operator - Uncapped Commission
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Call Center Operator at EE. Familiarise yourself with the job description and think about how your skills and experiences align with what they are looking for.
Tailor Your CV: Customise your CV to highlight relevant experience in customer service or sales. Emphasise your communication skills and any previous roles where you've built relationships or negotiated effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work for EE and how you can contribute to their team, especially in enhancing customers' digital lives.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at JR United Kingdom
✨Show Your Communication Skills
As a Call Center Operator, your ability to communicate effectively is crucial. Practice speaking clearly and confidently about your experiences, and be prepared to demonstrate how you can build rapport with customers over the phone.
✨Understand the Products
Familiarise yourself with EE's products and services before the interview. This will not only show your enthusiasm for the role but also help you answer questions more effectively and engage in meaningful discussions about enhancing customers' digital lives.
✨Highlight Transferable Skills
Even if you don't have direct experience in sales, think about other roles where you've successfully negotiated or built relationships. Be ready to share specific examples that showcase your skills and how they can apply to this position.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask the interviewer about the team culture, training opportunities, and career development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
