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For Companies At a Glance
- Tasks: Manage NHS accounts, focusing on renewals and upselling while ensuring client satisfaction.
- Company: Join a leading HealthTech firm known for its innovative digital solutions in secondary care.
- Benefits: Enjoy a competitive salary, remote work options, and 23 days annual leave plus team-building events.
- Why this job: Make a real impact in healthcare while working in a supportive, mission-driven team culture.
- Qualifications: 3+ years in sales or account management, ideally with experience in healthcare software.
- Other info: Opportunity for travel across the UK and potential for growth within a stable company.
The predicted salary is between 36000 - 60000 £ per year.
An established HealthTech software provider is looking for a commercially-minded Account Manager to manage and grow key relationships across NHS secondary care. With a solid footprint in the UK and Ireland, the business is now entering a growth phase, this is your chance to join a collaborative and mission-led sales team focused on delivering measurable impact in healthcare settings.
The Company
- Specialist HealthTech company delivering tailored digital solutions to secondary care providers.
- Known for strong customer retention and long-term contracts across NHS Trusts.
- A stable, growing business with a supportive team culture and excellent benefits.
The Role
- Manage a portfolio of NHS accounts across the UK, focusing on contract renewals, upselling and cross-selling.
- Act as the main point of contact for client stakeholders, ensuring consistent engagement and satisfaction.
- Expand product usage across departments and specialities within existing accounts.
- Lead on new business opportunities through a mix of inbound and outbound strategies (with marketing support).
- Maintain a detailed CRM, build tailored account strategies, and act as a trusted advisor.
- Collaborate with customer support and product teams to identify risks and uncover upsell opportunities.
About You
- 3+ years in sales or account management with a successful track record.
- Ideally preferred if you have previously worked in secondary care and are selling software into the NHS.
- Strong relationship-builder with excellent written and verbal communication skills.
- Experience selling software or digital solutions, ideally into the healthcare sector.
- Comfortable managing a large portfolio of clients and balancing commercial and service-led conversations.
- Able to work independently, prioritise effectively and travel across the UK as required.
- A full UK driving licence is essential.
The Package
- Up to £45,000 base with £62,500 OTE.
- 23 days annual leave, increasing with length of service.
- Work from Anywhere policy - up to 20 days abroad annually.
- Regular team-building days and employee recognition programmes.
If you’re looking for a long-term opportunity in a stable, growing HealthTech company and want to make a real difference across the NHS, this role could be a perfect fit.
Account Manager - Secondary Care employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Secondary Care
✨Tip Number 1
Familiarise yourself with the NHS structure and its secondary care services. Understanding how the NHS operates and the specific needs of secondary care providers will help you tailor your approach and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the HealthTech and NHS sectors. Attend relevant conferences, webinars, or local meetups to connect with potential colleagues and industry leaders. This can provide valuable insights and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your previous successes in account management or sales, particularly within the healthcare sector. Be ready to share specific examples of how you've built relationships, managed portfolios, and achieved upselling or cross-selling targets.
✨Tip Number 4
Research the company’s products and their impact on secondary care. Being knowledgeable about their software solutions and how they benefit NHS Trusts will show your genuine interest in the role and help you stand out as a candidate.
We think you need these skills to ace Account Manager - Secondary Care
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales or account management, particularly within the healthcare sector. Emphasise any previous roles where you've managed NHS accounts or sold software solutions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the HealthTech industry and your passion for improving healthcare outcomes. Mention specific achievements in your past roles that demonstrate your ability to build relationships and drive sales.
Highlight Key Skills: In your application, focus on skills that are crucial for the role, such as relationship-building, communication, and strategic thinking. Provide examples of how you've successfully engaged with clients and expanded product usage in previous positions.
Follow Application Instructions: Ensure you follow all application instructions carefully. Submit your application through the 'Apply now' button on our website, and double-check that all required documents are included and formatted correctly.
How to prepare for a job interview at JR United Kingdom
✨Research the Company
Before your interview, take some time to understand the HealthTech company and its products. Familiarise yourself with their software solutions and how they impact NHS secondary care. This will help you demonstrate your genuine interest and align your answers with their mission.
✨Prepare for Relationship-Building Questions
As an Account Manager, your ability to build relationships is crucial. Be ready to discuss your past experiences in managing client accounts, focusing on how you maintained engagement and satisfaction. Use specific examples to illustrate your success in upselling and cross-selling.
✨Showcase Your Communication Skills
Excellent written and verbal communication skills are essential for this role. During the interview, practice clear and concise communication. You might be asked to explain complex software solutions, so ensure you can do this in a way that’s easy to understand for non-technical stakeholders.
✨Demonstrate Your Problem-Solving Abilities
Be prepared to discuss how you've identified risks or challenges in previous roles and how you addressed them. Highlight your ability to collaborate with teams, such as customer support and product teams, to find solutions and uncover upsell opportunities.
