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For Companies At a Glance
- Tasks: Manage NHS accounts, focusing on renewals and upselling while ensuring client satisfaction.
- Company: Join a leading HealthTech firm known for its innovative digital solutions in secondary care.
- Benefits: Enjoy a competitive salary, remote work options, and generous annual leave that increases with service.
- Why this job: Make a real impact in healthcare while working in a supportive, mission-driven team culture.
- Qualifications: 3+ years in sales/account management, ideally with experience in NHS software sales.
- Other info: Opportunity for travel across the UK and a chance to work from anywhere for up to 20 days abroad.
The predicted salary is between 36000 - 60000 £ per year.
An established HealthTech software provider is looking for a commercially-minded Account Manager to manage and grow key relationships across NHS secondary care. With a solid footprint in the UK and Ireland, the business is now entering a growth phase, this is your chance to join a collaborative and mission-led sales team focused on delivering measurable impact in healthcare settings.
The Company
- Specialist HealthTech company delivering tailored digital solutions to secondary care providers.
- Known for strong customer retention and long-term contracts across NHS Trusts.
- A stable, growing business with a supportive team culture and excellent benefits.
The Role
- Manage a portfolio of NHS accounts across the UK, focusing on contract renewals, upselling and cross-selling.
- Act as the main point of contact for client stakeholders, ensuring consistent engagement and satisfaction.
- Expand product usage across departments and specialities within existing accounts.
- Lead on new business opportunities through a mix of inbound and outbound strategies (with marketing support).
- Maintain a detailed CRM, build tailored account strategies, and act as a trusted advisor.
- Collaborate with customer support and product teams to identify risks and uncover upsell opportunities.
About You
- 3+ years in sales or account management with a successful track record.
- Ideally preferred if you have previously worked in secondary care and are selling software into the NHS.
- Strong relationship-builder with excellent written and verbal communication skills.
- Experience selling software or digital solutions, ideally into the healthcare sector.
- Comfortable managing a large portfolio of clients and balancing commercial and service-led conversations.
- Able to work independently, prioritise effectively and travel across the UK as required.
- A full UK driving licence is essential.
The Package
- Up to £45,000 base with £62,500 OTE.
- 23 days annual leave, increasing with length of service.
- Work from Anywhere policy - up to 20 days abroad annually.
- Regular team-building days and employee recognition programmes.
If you’re looking for a long-term opportunity in a stable, growing HealthTech company and want to make a real difference across the NHS, this role could be a perfect fit.
Account Manager - Secondary Care employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Secondary Care
✨Tip Number 1
Familiarise yourself with the NHS structure and its secondary care services. Understanding how the NHS operates and the specific challenges they face will help you tailor your conversations and demonstrate your value as an Account Manager.
✨Tip Number 2
Network with professionals in the HealthTech sector, especially those who have experience with NHS accounts. Attend industry events or webinars to connect with potential colleagues and gain insights into best practices in account management within healthcare.
✨Tip Number 3
Showcase your relationship-building skills by preparing examples of how you've successfully managed client accounts in the past. Be ready to discuss specific strategies you've used to enhance customer satisfaction and drive product usage.
✨Tip Number 4
Research the company’s products and their impact on secondary care. Being knowledgeable about their solutions will allow you to speak confidently about how you can contribute to their growth and success in the NHS.
We think you need these skills to ace Account Manager - Secondary Care
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and sales, particularly within the healthcare sector. Emphasise any previous work with NHS clients or similar environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for HealthTech and your understanding of the challenges faced by secondary care providers. Mention specific achievements in your past roles that demonstrate your ability to manage and grow client relationships.
Highlight Communication Skills: Since strong communication is key for this role, provide examples in your application that illustrate your written and verbal communication skills. Consider including instances where you successfully engaged with stakeholders or resolved client issues.
Showcase Your Strategic Thinking: Discuss your approach to account management, particularly how you develop tailored strategies for clients. Include any experience you have with CRM systems and how you've used data to drive decisions and identify upsell opportunities.
How to prepare for a job interview at JR United Kingdom
✨Research the Company
Before your interview, take some time to understand the HealthTech company and its products. Familiarise yourself with their software solutions and how they impact NHS secondary care. This knowledge will help you demonstrate your genuine interest and align your experience with their mission.
✨Prepare for Relationship-Building Questions
As an Account Manager, strong relationship-building skills are crucial. Be ready to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your communication skills and how you've resolved conflicts or improved client satisfaction.
✨Showcase Your Sales Experience
Since the role involves upselling and cross-selling, prepare to talk about your sales achievements. Bring data or metrics that showcase your success in managing accounts and driving revenue growth, especially within the healthcare sector if applicable.
✨Demonstrate Your Problem-Solving Skills
The ability to identify risks and uncover upsell opportunities is key in this role. Be prepared to discuss how you've approached challenges in previous positions and the strategies you employed to turn potential issues into opportunities for growth.
