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For Companies At a Glance
- Tasks: Manage NHS accounts, focusing on renewals and upselling while ensuring client satisfaction.
- Company: Join a leading HealthTech provider known for strong customer retention and impactful digital solutions.
- Benefits: Enjoy a competitive salary, remote work options, and 23 days annual leave plus team-building events.
- Why this job: Make a real difference in healthcare while working in a supportive, mission-driven team culture.
- Qualifications: 3+ years in sales/account management, ideally with NHS software experience and strong communication skills.
- Other info: Opportunity to travel across the UK and work from anywhere for up to 20 days abroad.
The predicted salary is between 36000 - 60000 £ per year.
An established HealthTech software provider is looking for a commercially-minded Account Manager to manage and grow key relationships across NHS secondary care. With a solid footprint in the UK and Ireland, the business is now entering a growth phase, this is your chance to join a collaborative and mission-led sales team focused on delivering measurable impact in healthcare settings.
The Company
- Specialist HealthTech company delivering tailored digital solutions to secondary care providers.
- Known for strong customer retention and long-term contracts across NHS Trusts.
- A stable, growing business with a supportive team culture and excellent benefits.
The Role
- Manage a portfolio of NHS accounts across the UK, focusing on contract renewals, upselling and cross-selling.
- Act as the main point of contact for client stakeholders, ensuring consistent engagement and satisfaction.
- Expand product usage across departments and specialities within existing accounts.
- Lead on new business opportunities through a mix of inbound and outbound strategies (with marketing support).
- Maintain a detailed CRM, build tailored account strategies, and act as a trusted advisor.
- Collaborate with customer support and product teams to identify risks and uncover upsell opportunities.
About You
- 3+ years in sales or account management with a successful track record.
- Ideally preferred if you have previously worked in secondary care and are selling software into the NHS.
- Strong relationship-builder with excellent written and verbal communication skills.
- Experience selling software or digital solutions, ideally into the healthcare sector.
- Comfortable managing a large portfolio of clients and balancing commercial and service-led conversations.
- Able to work independently, prioritise effectively and travel across the UK as required.
- A full UK driving licence is essential.
The Package
- Up to £45,000 base with £62,500 OTE.
- 23 days annual leave, increasing with length of service.
- Work from Anywhere policy - up to 20 days abroad annually.
- Regular team-building days and employee recognition programmes.
If you’re looking for a long-term opportunity in a stable, growing HealthTech company and want to make a real difference across the NHS, this role could be a perfect fit.
Account Manager - Secondary Care employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Secondary Care
✨Tip Number 1
Familiarise yourself with the NHS structure and its secondary care services. Understanding how the NHS operates and the specific needs of secondary care providers will help you engage more effectively with potential clients.
✨Tip Number 2
Network within the HealthTech community, especially with professionals who have experience in selling to the NHS. Attend industry events or webinars to build connections that could lead to referrals or insights about the role.
✨Tip Number 3
Prepare to discuss your previous successes in account management, particularly in the healthcare sector. Be ready to share specific examples of how you've built relationships and driven growth in similar roles.
✨Tip Number 4
Showcase your understanding of digital solutions and their impact on healthcare. Being able to articulate how technology can improve patient outcomes and operational efficiency will set you apart from other candidates.
We think you need these skills to ace Account Manager - Secondary Care
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales or account management, particularly within the healthcare sector. Emphasise any previous roles where you've managed NHS accounts or sold software solutions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the HealthTech industry and your passion for improving healthcare outcomes. Mention specific achievements in your past roles that demonstrate your ability to build relationships and drive sales.
Highlight Communication Skills: Since strong communication is key for this role, provide examples in your application that illustrate your written and verbal communication skills. Consider including instances where you successfully engaged with clients or stakeholders.
Showcase Your Strategic Thinking: Discuss your approach to managing a portfolio of clients and how you develop tailored account strategies. Highlight any experience you have with CRM systems and how you've used data to identify upsell opportunities.
How to prepare for a job interview at JR United Kingdom
✨Know Your Accounts
Before the interview, research the NHS accounts you will be managing. Understand their specific needs and challenges in secondary care. This will help you demonstrate your knowledge and show that you're ready to engage with clients effectively.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and maintained relationships in previous roles. Highlight your communication skills and how they have contributed to client satisfaction and retention.
✨Demonstrate Your Sales Acumen
Be ready to discuss your experience with upselling and cross-selling. Share specific instances where you've successfully expanded product usage within existing accounts, as this is crucial for the role.
✨Familiarise Yourself with HealthTech Trends
Stay updated on the latest trends and challenges in the HealthTech sector, especially those affecting secondary care. This knowledge will not only impress your interviewers but also position you as a knowledgeable candidate who can contribute to the company's mission.
