At a Glance
- Tasks: Lead front-of-house operations and create unforgettable events in a stunning building.
- Company: Join the UK's top commercial property management firm with a vibrant culture.
- Benefits: Competitive salary, supportive team, and opportunities for professional growth.
- Other info: Dynamic role with Monday to Friday hours, perfect for work-life balance.
- Why this job: Make a real impact by enhancing guest experiences and community engagement.
- Qualifications: 3+ years in hospitality or events management; leadership experience preferred.
The predicted salary is between 31500 - 38500 £ per year.
- Head of Front of House and Events Manager
- Bloomsbury Square, London, WC1 (Holborn closest tube station)
- £45,000 - £60,000
Our client is the UK’s leading specialist in commercial property and asset management, with over £30bn+ of property under management for a wide range of UK and overseas fund managers and property owners.
They help clients and occupiers navigate a rapidly changing landscape, delivering a fully integrated and holistic approach.
An excellent employer and a really exciting role within the most beautiful building!
As Front of House and Events Manager you will own the day-to‑day front-of-house and events operation.
You will manage the reception experience, tenant and visitor communications, event enquiries and delivery, and the presentation of shared spaces.
You will lead the front‑of‑house, reception and events experience, creating a consistently welcoming, professional and engaging environment for both occupiers and visitors.
The role will deliver the day‑to‑day guest journey, event programmes and tenant communications while supporting building operations, commercial activity and community engagement.
You will work closely with the Site Director and operational team so that the guest experience remains connected to building performance, occupier needs and commercial activity.
Responsibilities
- Responsible for the effective oversight and coordination of building and facilities activity, ensuring safe, compliant, reliable and consistently high standards.
- Responsible for shaping and delivering events and community activity that supports occupier engagement, connection and the building proposition.
- Develop and maintain the events framework, pricing structure and associated processes
- Manage event client communications from enquiry to feedback
- Coordinate the event calendar
- Oversee event execution, including supplier coordination, setup and operation of events
- Responsible for a consistently welcoming, professional and efficient front‑of‑house experience for occupiers and visitors.
- Line management of the reception team; Oversee the visitor management systems; Welcome visitors; Administer visitor registration; Issue visitor passes; Managing front of house deliveries including courier and post management; Support meeting‑room management and the accountable delivery lead as required; Respond to general enquiries.
- Responsible for coordinating visitor and front‑of‑house access processes within agreed site
- Responsible for accurate administration and financial processing, supporting effective budget control, purchasing and maintenance of records.
- The ideal candidate
- Will demonstrate a minimum of 3 years' experience in a Front of House, Hospitality, Events or Customer Experience management role.
- Will have experience leading or supervising reception/front-of-house teams.
Desirable experience
- Qualification in Hospitality Management, Events Management, Business Management or a related discipline.
- IOSH Working Safely, First Aid at Work or similar health and safety qualification.
- Experience within a commercial office building, mixed‑use development or premium hospitality environment.
- Knowledge of service charge budgeting, supplier management and occupier engagement.
Hours of work are Monday – Friday 9am – 5:30pm.
Head of Front of House and Events Manager in London employer: JR Recruitment
Join a dynamic and supportive team in High Wycombe, where your role as an Accounts & Office Administrator will be valued and integral to our operations. We offer a friendly work culture that encourages collaboration and personal growth, alongside competitive salary packages and opportunities for professional development. With a focus on work-life balance and a commitment to employee well-being, this is an excellent place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Front of House and Events Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like JR Recruitment. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to JR Recruitment
Don't be shy about reaching out to JR Recruitment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head of Front of House and Events Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about JR Recruitment and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at JR Recruitment
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
