At a Glance
- Tasks: Assist customers, manage orders, and handle office admin in a busy trade environment.
- Company: Established local business with a friendly atmosphere.
- Benefits: Competitive salary, early finish Fridays, training, bonuses, and pension.
- Other info: Great opportunity for growth in a supportive workplace.
- Why this job: Join a dynamic team and develop your skills while making a real impact.
- Qualifications: Customer service and admin experience; strong communication and IT skills.
The predicted salary is between 30000 - 30000 £ per year.
Trade Counter & Office Assistant
Location: High Wycombe Salary: £28,000 – £32,000 Job Type: Permanent Hours: Monday to Thursday 8:00am – 4:30pm, Friday 8:00am – 12:00pm
We're looking for a friendly and organised Trade Counter & Office Assistant to join a well-established local business.
This is a varied role combining customer service, administration and trade counter duties, making it ideal for someone who enjoys dealing with people and likes being busy.
Full training will be provided on the more technical aspects of the role.
Key Responsibilities of the Trade Counter & Office Assistant
- Welcome customers and provide a professional first point of contact.
- Handle customer enquiries by phone, email and in person.
- Process customer orders, quotations and invoices.
- Assist with trade counter sales and collections.
- Prepare purchase orders and maintain accurate records.
- Receive deliveries and organise stock.
- Produce delivery paperwork and support order processing.
- Carry out general office administration.
- Work closely with colleagues to ensure excellent customer service.
Key Requirements of the Trade Counter & Office Assistant
- Previous administration and customer service experience.
- Confident communicating with customers face-to-face and over the phone.
- Good IT skills and experience using office systems.
- Strong attention to detail and accurate data entry.
- Well organised with the ability to prioritise a busy workload.
- Friendly, reliable and proactive approach.
- Experience within a trade, distribution, builders merchant or similar environment would be an advantage, but is not essential.
What's on offer
- Permanent, full-time position.
- Early finish every Friday.
- Full training provided.
- Performance-related bonus.
- Company pension.
- Free parking.
- Opportunity to develop and progress within a growing business
Trade Counter Admin Assistant in High Wycombe employer: JR Recruitment
Join a well-established UK engineering business in High Wycombe as a Logistics Coordinator, where you will thrive in a dynamic and supportive work environment. With a focus on employee growth, this role offers the chance to develop your logistics career while enjoying a Monday to Friday schedule and a competitive salary. The company fosters a collaborative culture, encouraging teamwork across departments to ensure smooth operations and successful project deliveries.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Admin Assistant in High Wycombe
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like JR Recruitment, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like JR Recruitment!
We think you need these skills to ace Trade Counter Admin Assistant in High Wycombe
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at JR Recruitment, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at JR Recruitment and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show JR Recruitment that you’re ready to jump in and contribute right away!
How to prepare for a job interview at JR Recruitment
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
