At a Glance
- Tasks: Create unforgettable experiences for guests and manage front of house operations.
- Company: Leading UK specialist in commercial property and asset management.
- Benefits: Competitive salary, supportive work environment, and career development opportunities.
- Other info: Dynamic role with a focus on creating memorable experiences.
- Why this job: Be the heart of the building, making every guest feel special and valued.
- Qualifications: Strong interpersonal skills and a passion for customer service.
The predicted salary is between 26010 - 31790 £ per year.
Guest Experience Manager Manchester City Centre 30,000 - 33,000 Our client is the UK s leading specialist in commercial property and asset management.
They are also an excellent employer who take fabulous care of their much valued staff.
Quite possibly the most important appointment of the building, this is a front of house role that gives the building personality and puts life and soul into everyday occupation for guests.
Hours of work are 8am - 5pm, Monday - Friday.
Responsibilities * Ensuring a warm welcome full of your character for everyone who comes through the doors, forging relationships, remembering names, and implementing little touches that make people smile * Owning and embracing the welcome experience and front of house areas, driving standards to make the spaces sparkling, comfortable, welcoming, memorable and useful whether lobbies, WCs, showers, cycle stores or smokers areas being house proud and thinking about whether these spaces are working for customers * Being eagle-eyed about attention to detail * Demonstratively ensuring all service partner staff are customer friendly, implementing skills and behaviour training when needed. * Pursuing outstanding occupier satisfaction in the handling of guests, employees and client events * Implementing outstanding reception procedures call handling, service desk requests, key handling, post and deliveries, bookings of ...
Guest Experience Manager / Senior Receptionist employer: JR Recruitment
Our client is not only a leader in commercial property and asset management but also an exceptional employer that prioritises the well-being of its staff. With a vibrant work culture in the heart of Manchester City Centre, employees enjoy a supportive environment that fosters personal growth and development. The company offers competitive salaries, a focus on employee satisfaction, and the unique opportunity to create memorable experiences for guests, making it a truly rewarding place to work.
