At a Glance
- Tasks: Support the Sales Team by processing applications and providing excellent customer service.
- Company: Join a well-established organisation in Loughborough known for teamwork and improvement.
- Benefits: Competitive salary, in-house training, and opportunities for self-development.
- Other info: Fast-paced environment with a focus on teamwork and professional growth.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Strong admin and customer service skills, with a proactive and organised approach.
Duration: Immediate start 6 months fixed term contract
Location: Loughborough
Salary: £25,000 per annum
Hours: 36.25 Monday to Friday
JR Personnel are an employment agency acting on behalf of a client who is looking for a proactive and organised individual to join the Sales Support Team on a 6-month fixed term contract. This role is ideal for a professional with a strong background in administration and customer service who thrives in a fast-paced environment and is passionate about delivering a high standard of service. You will support the processing of applications, ensuring excellent customer outcomes and contributing to efficient daily operations.
The Opportunity: This is an excellent opportunity to work in a long-established Loughborough based organisation who pride themselves on offering excellent customer service, teamwork and continually striving for improvement. They offer great in-house training and self-development as well.
Role profile:
- Produce, prepare and package applications ready for submission to an internal department
- Take a proactive approach in updating customers and finding out progress feedback
- Professional first point of call for all customer initial registration and enquiries
- Excellent customer service skills across all channels
- Build relationships both with clients and colleagues
- Various other duties as and when required
Person profile:
- Self-motivated and keen to improve and help a team from an admin, sales support and service levels
- Good communication skills, both written and verbal
- Experience of working in an environment with lots of telephone interaction
- Team player
- Organised, professional and enthusiastic
Due to the number of responses generated we are unable to get back to every applicant. If you have not heard from us within seven days you will not have been successful on this occasion.
Sales Support Assistant in Loughborough employer: JR Personnel
Join a well-established organisation in Loughborough that values teamwork, excellent customer service, and continuous improvement. As a Sales Support Assistant, you will benefit from comprehensive in-house training and opportunities for personal development, all within a supportive and dynamic work environment. This role not only offers a competitive salary but also the chance to make a meaningful impact while working alongside dedicated professionals.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Assistant in Loughborough
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Sales Support Assistant role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your skills in administration and customer service can contribute to their team. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your communication skills! Since this role involves a lot of customer interaction, being articulate and confident is key. Try mock interviews with friends or family to get comfortable talking about your experiences and how they relate to the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Sales Support Assistant in Loughborough
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Support Assistant role. Highlight your admin and customer service experience, and show us how you can thrive in a fast-paced environment.
Show Off Your Communication Skills:Since this role involves a lot of interaction, let your written communication shine! Use clear and professional language in your application to demonstrate your excellent communication skills.
Be Proactive:In your application, mention any instances where you've taken the initiative in previous roles. We love candidates who are self-motivated and keen to improve processes!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and keep everything organised. Plus, it shows you're serious about joining our team.
How to prepare for a job interview at JR Personnel
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Sales Support Assistant role. Familiarise yourself with the key responsibilities like processing applications and providing excellent customer service. This will help you demonstrate your knowledge and enthusiasm during the conversation.
✨Show Off Your Customer Service Skills
Since this role heavily focuses on customer interaction, be prepared to share specific examples of how you've delivered exceptional customer service in the past. Think about situations where you went above and beyond to help a customer or resolved a challenging issue.
✨Demonstrate Your Organisational Skills
The job requires a proactive and organised individual, so come ready to discuss how you manage your time and tasks. You could mention tools or methods you use to stay organised, especially in fast-paced environments, to show that you can handle the demands of the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
